SHANA Ethridge
Angleton ,TX
Summary
Hard-working professional with proven creative thinking, communication, and critical thinking skills. Aiming to
leverage my abilities to successfully fill the Business Management role at your company. Frequently praised as
focused by my peers, I can be relied upon to help your company achieve its goals.
Overview
20
20
years of professional experience
Work History
Business Manager
Reifels Feed & Ranch Supply
Brazoria, TX
03.2010 - Current
- Resolve customer complaints regarding sales and service
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Determine price schedules and discount rates
- Monitor customer preferences to determine focus of sales efforts
- Prepare budgets and approve budget expenditures
- Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase
- Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations
- Operate heavy machinery to load customer in dirt yard
- Inventory merchandise for vendor orders
- Manage money for daily countdown
- Clean, organize and redesign store front
Administrative Assistant
Reifels Insurace
Brazoria, TX
01.2008 - 03.2010
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
- Answer telephones, direct calls, and take messages
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
- Compile, copy, sort, and file records of office activities, business transactions, and other activities
- Compute, record, and proofread data and other information, such as records or reports
- Deliver messages and run errands
- Inventory and order materials, supplies, and services
- Complete and mail bills, contracts, policies, invoices, or checks.
Security Officer
Securitas Security
Lake Jackson, TX
01.2006 - 12.2007
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons
- Answer alarms and investigate disturbances
- Circulate among visitors, patrons, or employees to preserve order and protect property
- Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
- Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
- Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering.
Co-Op Student
ConocoPhillips
Sweeny, TX
05.2004 - 08.2005
Education
A.A - Business Administration
Brazosport College
08.2011
Completed coursework towards Property and Casualty Insurance -
Kaplan Financial
03.2011
A.A - Business Administration - Finance
Alvin Community College
08.2005
High School Diploma -
Sweeny High School
05.2004
Skills
- Experience in
- Microsoft Word, Excel, PowerPoint and QuickBooks
- Great communication skills and customer service
- Knowledge of operating office equipment such as copy machine, fax machine and scanner
- Data Entry Abilities
- Payroll Processing
- Strong Work Ethic
- Technical Support
- Applicant Interviews
- Attention to Detail
- Scheduling
References
REFERENCES
References available upon request
Timeline
Business Manager
Reifels Feed & Ranch Supply
03.2010 - Current
Administrative Assistant
Reifels Insurace
01.2008 - 03.2010
Security Officer
Securitas Security
01.2006 - 12.2007
Co-Op Student
ConocoPhillips
05.2004 - 08.2005
A.A - Business Administration
Brazosport College
Completed coursework towards Property and Casualty Insurance -
Kaplan Financial
A.A - Business Administration - Finance
Alvin Community College
High School Diploma -
Sweeny High School
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