Overview
Work History
Education
Skills
Contact
Timeline
AdministrativeAssistant

Shana Finley

Bartow, FL US,FL

Overview

8
8
years of professional experience

Work History

Receiver

Publix Warehouse
08.2024 - Current
  • Compared shipping orders and invoices against contents received to verify accuracy.

Warehouse Replenishment Operator

Publix Distribution
06.2024 - 08.2025
  • Stocked designated items on shelves for selectors.

Forklift Operator

Publix Distribution
02.2024 - 07.2025
  • Transported goods between warehouse locations according to storage needs.
  • Inspected equipment for defects and performed repairs or maintenance tasks.

Help Desk Representative

Midflorida Credit Union
08.2023 - 02.2027
  • Provided technical assistance to customers over the phone and via email.
  • Monitored help desk tickets to ensure timely resolution of customer inquiries.

Customer Care Specialist

Primo Water
04.2023 - 06.2024
  • Kept customer and system account information accurate and current to support timely resolutions for concerns.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Forklift Operator

Publix Distribution
06.2022 - 02.2023
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.

Sales and Service Representative

Opentech Alliance
07.2020 - 07.2022
  • Maintained customer satisfaction by addressing customer needs and resolving concerns
  • Reviewed and updated account information in company computer system.
  • Provided accurate information about products, prices and services.

Financial Service Representative

GC Services
05.2019 - 05.2020
  • Negotiated credit extensions to assist customers in paying overdue accounts.
  • Collected payments, issued receipts and updated accounts to reflect new balances.

Education

Associate of Arts -

Polk State College
Winter Haven, FL
01-2021

Skills

  • Microsoft Word, excel, powerpoint, teams and Outlook proficiency
  • File Management
  • Schedule and calendar management
  • Sales experience

Contact

Bartow, FL US, FL 33830

Timeline

Receiver

Publix Warehouse
08.2024 - Current

Warehouse Replenishment Operator

Publix Distribution
06.2024 - 08.2025

Forklift Operator

Publix Distribution
02.2024 - 07.2025

Help Desk Representative

Midflorida Credit Union
08.2023 - 02.2027

Customer Care Specialist

Primo Water
04.2023 - 06.2024

Forklift Operator

Publix Distribution
06.2022 - 02.2023

Sales and Service Representative

Opentech Alliance
07.2020 - 07.2022

Financial Service Representative

GC Services
05.2019 - 05.2020

Associate of Arts -

Polk State College

Similar Profiles

CREATE PROFILE
Shana Finley