Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
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Shana Friedenberg

Long Beach,CA

Summary

Results-focused Stylist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

2
2
years of professional experience

Work History

Lead Stylist

EVEREVE
02.2024 - Current
  • Collaborated with leaders and peers to deliver a strong styling experience for all customers
  • Coordinated daily operations including supporting management of store inventory and upholding merchandising visual standards
  • Maintained a minimum of $140 SPC and $150 sales per hour.

Sales Associate

Brooks Brothers
07.2023 - Current
  • Achieved personal productivity of selling $1,000-$3,000 a week working 12-20 hours and assisted in meeting store sales goals of $18,000-$24,000 per month
  • Engaged customers using a variety of tools such as Thank You cards and clienteling to promote customer relationships
  • Serviced multiple customers from 3-5 at a time, and handled visual merchandising store projects simultaneously
  • Completed fittings for customers based on garment needs including dress shirts and suiting.

Retail Management Internship

Talbots
06.2023 - 09.2023
  • Created a comparative magazine that analyzed the customer service, social media, product and pricing, and visual merchandising of competing brands
  • Learned key visual concepts for merchandising a brick-and-mortar store
  • Assessed all key managerial roles of a retail business, shadowing key leaders and meeting with corporate executives.

Client Specialist

Talbots
10.2022 - 09.2023
  • Booked 4-12 total personalized appointments with clients on a month-to-month basis working 20-25 hours a week
  • Styled 3 head-to-toe outfits for clients based on style needs including holiday events, business attire, vacations, and day-to-day wardrobing
  • Managed a clienteling profile book for my client base of 20 to keep a record of clients' key hobbies, interests, and wardrobe preferences to predict accurately pieces they would like from the store's newest collection
  • Achieved corporate sales goals and appointment goals for 10 consecutive months.

Sales Associate

Talbots
06.2022 - 09.2022
  • Demonstrated a high level of selling and customer service skills to achieve sales of $3,000-$4,000 a week working 35 hours a week
  • Used company tools such as Thank You cards and clienteling to develop strong selling skills and reinforce the brand vision.

Education

Fashion Merchandising, BA -

Cal State Long Beach
12.2024

Skills

  • Microsoft Word
  • Excel
  • Adobe Illustrator
  • Adobe Photoshop
  • Clear Communication
  • Sales
  • Knowledge of Latest Fashions
  • Editing Proficiency
  • Writing Assessments

Extracurricular Activities

Cal State Long Beach- Fashion Merchandising Program Ambassador

11/01/23-05/01/24

  • Created and managed a mentorship program for incoming freshmen, transfer students, double-majors, and minors, to assist students in getting a well-rounded experience through the fashion program
  • Traveled to 10 high schools and 3 community colleges to present our program to those interested in the fashion industry
  • Worked with 2 fashion merchandising faculty to host tours of the Family and Consumer Science Building where fashion classes are taught


Alpha Omicron Pi- Director of Finance

11/01/22-11/01/23

  • Managed 70 member bills, all corporate invoices, and the chapter balance of $60,000 for non-profit Alpha Omicron Pi
  • Assisted 8-12 members with specialized payment plans to determine their financial state best

Timeline

Lead Stylist

EVEREVE
02.2024 - Current

Sales Associate

Brooks Brothers
07.2023 - Current

Retail Management Internship

Talbots
06.2023 - 09.2023

Client Specialist

Talbots
10.2022 - 09.2023

Sales Associate

Talbots
06.2022 - 09.2022

Fashion Merchandising, BA -

Cal State Long Beach

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Shana Friedenberg