Summary
Overview
Work History
Education
Skills
Timeline
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Shana Gant

Scottsboro,AL

Summary

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Overview

15
15
years of professional experience

Work History

Front End Team Lead

Walmart
11.2023 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.

Lead Person

Ag Composites
02.2018 - 12.2022
  • Delegated daily tasks to team members to optimize group productivity
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service
  • Conferred with other supervisors to coordinate operations and activities within or between departments
  • Enforced company policies, answered coworkers' questions and trained new personnel

Inspector

Maples Industries
09.2014 - 01.2018
  • Identified acceptable components and rejected defective products
  • Participated in training to strengthen and develop inspector competencies
  • Performed visual and NDT inspections using established tools to identify defects

Run Machines

Cinram Manufacturing
08.2010 - 09.2014
  • Inspected, tested and measured materials for conformance to specifications and regulatory requirements
  • Repaired malfunctions, reassembled items and performed final tests
  • Calibrated products to match design and operational specifications
  • Compared product and materials colors, shapes, textures and grades with predetermined templates
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines

Education

High School Diploma -

Plainview High School
Rainsville, AL

Skills

  • Service Level Agreements
  • Issue Resolution
  • Problem-Solving
  • Giving Constructive Feedback
  • Attention to Detail
  • Overseeing Daily Activities
  • Evaluating Employee Work
  • Teamwork and Collaboration
  • Customer service
  • Team leadership
  • Cash handling
  • Store opening and closing

Timeline

Front End Team Lead

Walmart
11.2023 - Current

Lead Person

Ag Composites
02.2018 - 12.2022

Inspector

Maples Industries
09.2014 - 01.2018

Run Machines

Cinram Manufacturing
08.2010 - 09.2014

High School Diploma -

Plainview High School

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Shana Gant