Experienced Administrative/Customer service Representative with 10+ years of leadership and high customer service experience. Focused individual brings diverse management skills and extensive background in wide range of call center functions., consistently delivering exceptional customer service and driving customer satisfaction. Proven track of meeting or exceeding performance targets and resolving customer issues. Highly adaptable to changing priorities and procedures. Recognized for excellent teamwork and collaboration. Committed to providing outstanding service and promoting positive customer experiences. Adept at handling challenging situations with professionalism and empathy. Eager to bring my skills and enthusiasm to contribute to a dynamic company.