Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Shana Langham

Shana Langham

Amarillo,Texas

Summary

Friendly and dependable employee with over 19 years experience work in fast-paced environments. Skilled in cash handling, administrative duties, and resolving customer concerns with professionalism. Dedicated to creating a positive experience for every customer, as well as co-workers.

Overview

4
4
years of professional experience

Work History

Office Assistant

Fuqua Services
03.2022 - 07.2024
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Reviewed files, records and other documents to obtain information to respond to requests.

Customer Service Representative

Lone Star Insurance Specialist
09.2020 - 01.2021
  • 1. Greeted client in person or over the phone in a professional, friendly manner.
  • 2. Answered questions about insurance policies, coverage, and billing.
  • 3. Assisted clients with policy questions, payments, and account updates.
  • 4. Verified client information for accuracy and compliance.

Education

High School Diploma -

River Road High School
Amarillo, TX
05-1994

Skills

  • Consistent reliability
  • Effective time management
  • Effective organizational skills
  • Dedicated work ethic
  • Cash handling proficiency
  • Proficient multi-tasking in fast-paced environments
  • Efficient typing skills at 65 words per minute
  • Effective verbal communication
  • Skilled in operating point of sale (POS) systems
  • Basic software navigation skills
  • Professional phone communication
  • Independently motivated

Interests

God is #1 in my life and I am his faithful, loyal, and obedient servant above all else!!

I enjoy spending time with my family!

I have two dogs, well, not really dogs, at least I do not see them as dogsthey are my babies, and they are treated as such!

I love to paint!

I enjoy working in my yard and all that, that entails

Timeline

Office Assistant

Fuqua Services
03.2022 - 07.2024

Customer Service Representative

Lone Star Insurance Specialist
09.2020 - 01.2021

High School Diploma -

River Road High School

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