Shana Mayer
New Haven,MI
Summary
With 17 years of experience as a nurse, I have developed a strong foundation in the healthcare industry. Currently serving as the On Call RN at Heart to Heart Hospice, providing compassionate care to patients and their families. Previously held the position of lead RN at a plastic surgery clinic for a year, honing skills in surgical procedures and patient care. Prior experience includes 2.5 years on a medical/surgical/post-partum floor and 4 months in the Emergency Department. Additionally, have 8 years of expertise on a Cardiac Observation floor, 1 year in a cardiology clinic, and 1 year as a care coordinator for Health Alliance Plan. Nursing journey began in skilled long-term care facilities, specifically on Medicaid floors, providing specialized care to fresh post-operative patients who required extensive physical therapy.
Overview
17
17
years of professional experience
Work History
On Call Registered Nurse
Heart To Heart Hospice
2024.06 - Current
- Administered medications and treatments as prescribed by physicians.
- Reduced hospital readmissions by providing thorough discharge education and follow-up support to patients and families.
- Responded to incoming calls from patient, family member or caregiver for after-hours medical services and gathered information to address inquiry or concern and ascertain need to conduct in-person nursing visit.
- Enhanced patient satisfaction with timely and effective communication between healthcare team members.
- Implemented evidence-based nursing interventions in alignment with best practices for optimal patient outcomes and recovery times.
- Streamlined the patient admission process by efficiently gathering relevant information while maintaining empathy and compassion.
- Demonstrated flexibility in adapting to fluctuating staffing needs as an on-call nurse while maintaining high-quality standards of care provision.
- Traveled to patient home and facilities to review, set-up and administer medications within established plan of care.
- Increased patient understanding of diagnoses, treatments, and self-care strategies through clear explanations using layman''s terms when necessary.
- Provided compassionate end-of-life care for terminally ill patients while offering emotional support to their loved ones during challenging times.
- Documented visit notes, treatments and care in consultation with interdisciplinary team to confirm complete and accurate physician orders that covered care and visits provided.
- Improved patient care by providing comprehensive assessments and developing individualized nursing plans.
- Collaborated with interdisciplinary teams to develop and implement appropriate care plans for diverse patient populations.
- Advocated for patients'' rights by ensuring their input was considered in treatment decisions and care planning processes.
- Exercised good nursing judgment in addressing symptoms and concerns, re-educating and assessing patient condition to deliver quality patient care.
- Informed, instructed and educated patient, family and caregivers in proper care and verified understanding of follow up instructions.
Plastic Surgery Registered Nurse
Henry Ford
2023.08 - 2024.06
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Care Coordinator
HAP of Michigan
2022.10 - 2023.08
- Welcome new members to HAP and complete assessments per Medicare and Medicaid guidelines if member allowed.
- Refer members to waiver services programs if they are eligible.
- Follow up with members after they are discharged from the hospital to assess for any new needs to keep them independent in their homes
Clinical RN
Henry Ford Sterling Heights Cardiology
2021.08 - 2022.10
- Follow up with patients after Cardiology appointments and provide patient education as necessary.
- Call and schedule patients for Cardiology appointments.
- Perform ECGs on patients in cardiology office.
- Assist with Sclerotherapy procedures with Vascular doctor in office.
RN Staff Nurse
Henry Ford Macomb Hospital
2012.05 - 2021.08
- Orient new staff to the building and their job.
- Maintain excellent customer service as the number one priority.
- Administer all forms/ routes of medications, Provide wound care as ordered by the physicians.
- Conduct skilled assessments daily on patients, Communicate with doctors daily as needed
RN Staff Nurse
Integrity Home Health Care
2015.04 - 2020.07
- Home care assessments/ visits, In home IV therapy.
- Administer all forms/ routes of medications.
- Supervise certified nurse assistants in completing their daily tasks.
- Provide wound care as ordered by the physicians
ED Staff Nurse
Spectrum Health Big Rapids Hospital
2017.04 - 2017.08
- Independently maintained safe and effective care to patients with different acuity levels in a time-restricted and demanding environment.
- Constantly communicated with providers and other staff members to ensure optimal care was given to patients in a timely manner.
- Administered critical IV medications such as Cardizem, Dopamine, Insulin, Nitroglycerin, and Adenosine.
- Assisted in the care of multiple traumas, cardiac arrests, stroke codes, sexual assaults, and conscious sedations.
RN Staff Nurse
Ameristaff Nursing
2012.01 - 2012.12
- Home care assessments/ visits, In home IV therapy.
- Administer all forms/ routes of medications.
- Supervise certified nurse assistants in completing their daily tasks.
- Provide wound care as ordered by the physicians
RN Staff Nurse
Henry Ford Continuing Care
2010.06 - 2012.05
- Maintain excellent customer service as the number one priority.
- Administer all forms/ routes of medications.
- Provide wound care as ordered by the physicians.
- Conduct skilled assessments daily on patients.
- Supervise certified nurse assistants in completing their daily tasks.
- Communicate with doctors on a daily basis as needed.
LPN Unit Nurse Supervisor
Masonic Pathways
2009.06 - 2011.05
- Oriented new staff to the building and their job.
- Administer all forms/ routes of medications.
- Provide wound care as ordered by the physicians.
- Conduct skilled assessments daily on patients.
- Supervise certified nurse assistants in completing their daily tasks.
- Communicate with doctors on a daily basis as needed.
LPN Charge Nurse
Laurels of Mt. Pleasant
2007.08 - 2009.06
- All patient concerns were directed to me before taking to the DON or Doctor.
- Scheduling issues/ concerns.
- Oriented new staff to the building and their job.
- Administer all forms/ routes of medications.
- Provide wound care as ordered by the physicians.
- Conduct skilled assessments daily on patients.
- Supervise certified nurse assistants in completing their daily tasks.
- Communicate with doctors daily as needed.
Education
Master's Degree in Nursing - Executive Nursing
Chamberlain University
Addison, IL10.2023
Bachelor's Degree in Nursing - Nursing
Chamberlain University
Addison, IL09.2021
Associates Degree in Nursing - Nursing
Mid-Michigan Community College
Harrison, MI05.2011
Certificate in Licensed Practical Nursing -
Mid-Michigan Community College
Harrison, MI05.2007
Skills
- Outstanding Customer service
- Excellent Computer skills
- Critical thinking skills
- 5+ years of case management
- Good knowledge of common medications, including IV antibiotics
- Good knowledge on the use of picc lines and central lines
- Excellent organizational skills
- Detail oriented, dependable, and motivated
Qualifications
ACLS and BLS certified
Timeline
On Call Registered Nurse
Heart To Heart Hospice
2024.06 - Current
Plastic Surgery Registered Nurse
Henry Ford
2023.08 - 2024.06
Care Coordinator
HAP of Michigan
2022.10 - 2023.08
Clinical RN
Henry Ford Sterling Heights Cardiology
2021.08 - 2022.10
ED Staff Nurse
Spectrum Health Big Rapids Hospital
2017.04 - 2017.08
RN Staff Nurse
Integrity Home Health Care
2015.04 - 2020.07
RN Staff Nurse
Henry Ford Macomb Hospital
2012.05 - 2021.08
RN Staff Nurse
Ameristaff Nursing
2012.01 - 2012.12
RN Staff Nurse
Henry Ford Continuing Care
2010.06 - 2012.05
LPN Unit Nurse Supervisor
Masonic Pathways
2009.06 - 2011.05
LPN Charge Nurse
Laurels of Mt. Pleasant
2007.08 - 2009.06
Master's Degree in Nursing - Executive Nursing
Chamberlain University
Bachelor's Degree in Nursing - Nursing
Chamberlain University
Associates Degree in Nursing - Nursing
Mid-Michigan Community College
Certificate in Licensed Practical Nursing -
Mid-Michigan Community College
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