Shana Mitchell
Saint Ann,MO
Summary
Experienced technician with many years of success in patient care and medical equipment management. Recognized for meticulous data entry and strong team collaboration, ensuring optimal patient comfort and safety during procedures. Committed to enhancing healthcare experiences through effective communication and patient advocacy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Endoscopy Technician
Mercy Hospital St. Louis
Saint Louis , MO
09.2023 - Current
- Ensured patient comfort and safety during endoscopic examinations by assisting physicians.
- Maintained and sterilized medical instruments according to hospital protocols and standards.
- Transported patients and provided assistance before and after procedures.
- Entered data into various computer systems with accuracy and efficiency.
- Verified insurance information and patient demographics to support billing processes.
- Documented patient information in electronic health records accurately and timely.
- Trained new staff on endoscopy practices, equipment operation, and safety guidelines.
Sales Associate
Walmart
Saint Louis, MO
08.2016 - 01.2024
- Organized merchandise and stocked shelves to ensure easy access and visibility.
- Monitored stock levels to support effective inventory management.
- Engaged customers through friendly interactions, enhancing shopping experience.
- Assisted customers in locating products, answering inquiries, and providing product recommendations.
- Executed cashier duties including processing payments and issuing receipts.
- Resolved customer complaints professionally, ensuring satisfaction.
- Collaborated with sales team members to achieve collective targets.
Environmental Technician
Mercy Hospital St. Louis
Saint Louis , MO
06.2020 - 09.2023
- Maintained cleanliness in patient rooms and common areas on a daily basis.
- Operated cleaning equipment safely and efficiently across the facility.
- Collaborated with team members to ensure adherence to thorough cleaning schedules.
- Ensured proper stocking of cleaning supplies to support ongoing operations.
- Disinfected public areas frequently to sustain a clean, welcoming atmosphere.
Daycare Assistant
Urban League
Saint Louis , MO
06.2013 - 06.2017
- Created a safe, nurturing environment conducive to children's growth.
- Supported daily activities through engaging play and structured learning.
- Fostered social and emotional development through active engagement with children.
- Maintained cleanliness and organization of play areas and educational materials.
- Collaborated with staff to implement impactful educational programs and activities.
- Communicated effectively with parents regarding children's progress and individual needs.
- Assisted in mealtime preparation, serving food, and maintaining hygiene standards.
Education
Associate of Arts - General Studies
Saint Louis Community College
St. Louis, MO05-2025
Skills
- Patient care and support
- Medical equipment management
- Electronic health records
- Data entry precision
- Team collaboration
- Customer service
- Attention to detail
- Patient advocacy
Certification
- Pharmacy tech license
References
References available upon request.
Timeline
Endoscopy Technician
Mercy Hospital St. Louis
09.2023 - Current
Environmental Technician
Mercy Hospital St. Louis
06.2020 - 09.2023
Sales Associate
Walmart
08.2016 - 01.2024
Daycare Assistant
Urban League
06.2013 - 06.2017
Associate of Arts - General Studies
Saint Louis Community College
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