Open To Work
SHANA MOODY
Moody Transportation
Nashville,TN
Work Preference
Job Search Status:
Open to work
Desired start date:
Open to discussion
Desired Job Title
General Manager
Work Type
Full Time
Location Preference
Hybrid
Location:
Nashville, TN
Open to relocation:
Yes
Important To Me
Work-life balanceHealthcare benefitsPaid time offPaid sick leave401k match4-day work week
35
years of professional experience
Results-driven General Manager and Executive Assistant with 20 years of experience in Human Resources, specializing in recruiting, payroll, and performance evaluations. Skilled in managing calendars, coordinating travel, and enhancing customer satisfaction. Committed to optimizing daily office operations for efficiency and effectiveness.
Work History
General Manager/Co-Owner
13 Years- Managed operations of Nashville, TN office.
- Recruited drivers, screened incoming applicants, and managed federally-mandated DOT drug testing.
- Processed weekly payroll, tracked vacation and sick time, and conducted employee evaluations.
- Processed payroll weekly, tracked vacation and sick leave, and conducted employee evaluations to ensure compliance and satisfaction.
- Priced and selected insurance policies for personnel and equipment to mitigate risk and ensure adequate coverage.
- Executed tasks for Accounts Receivable and Payable, dispatch assistance, rate requests, and office supply inventory.
- Led operations for a major carrier serving regions east of the Mississippi and north of Florida.
Data Management Specialist, Department of Risk and Insurance Management
3 Years- Processed and audited self-insured malpractice coverage for Vanderbilt University and VUMC, ensuring compliance and accuracy.
- Created and issued Annual Certificates of Coverage, overseeing collection and audit of $2.5 million in monthly premiums to support financial integrity.
- Maintained database of over 1700 medical providers at VUMC.
- Maintained comprehensive database of over 1700 medical providers at VUMC, enhancing data accessibility for departmental needs.
- Created informational spreadsheets for Department of Finance and all divisions of VUMC.
Executive Assistant, Office of Quality and Patient Safety
4 Years- Held position as Executive Assistant to Dr. Drew Gaffney, M.D., Chief Quality and Patient Safety Officer at Vanderbilt University Medical Center (VUMC).
- Coordinated meetings, maintained calendars, and managed travel and speaking engagements for Dr. Drew Gaffney, M.D.
- Compiled and organized report data for department review, documenting office activities to support decision-making.
- Collected and organized report data for department review and documented office activities.
- Streamlined daily operations and coordinated Safety in Healthcare conferences for international dignitaries, enhancing the department's visibility.
- Supported operations at a leading private research university with around 12,000 students enrolled.
Claims Representative, Department of Risk and Insurance Management
1 Year- Prepared and processed payment of worker’s compensation claims for Vanderbilt and VUMC.
- Obtained claims information and verified completeness and accuracy of applications to ensure compliance.
- Maintained organized claims files and prepared detailed reports to support effective claims processing.
- Assisted with preparation for OSHA reporting and other administrative tasks.
General Manager/Business Co-Owner
4 Years- Recruited and trained over 150 employees and independent contractors, including safety managers, terminal managers, company drivers, and customer service representatives.
- Conducted performance evaluations and coordinated benefits, payroll administration, and technical support to enhance employee satisfaction and operational efficiency.
- Managed customer service, collections, accounts payable and receivable, documentation imaging, and driver safety and recruitment to ensure compliance with DOT regulations.
- Provided desktop support and troubleshooting for clerical staff across 4 terminal locations, ensuring seamless operational continuity.
- Conducted driver safety meetings, operational staff meetings; planned and hosted social events for business associates and clients.
- Secured and managed Certificates of Insurance for owner-operators, and liability and health insurance for all locations.
- Provided desktop support and troubleshooting for clerical staff at 4 terminal locations.
- Investigated software, hardware and peripheral-related issues to resolution.
Program Coordinator, Pediatric Weight Management Clinic and International Adoption Clinic
- Collaborated with providers, clinicians, patients, and families for 2 pediatric outpatient multi-specialty clinics at Vanderbilt Children’s Hospital, ensuring seamless clinic operations.
- Coordinated clinic schedules and communicated updates to all providers, facilitating timely patient care.
- Served as primary contact for outside PCPs and current/potential patients, enhancing communication and engagement.
- Updated and maintained group calendars for both clinics, 8 providers in total; scheduled all patients in EPIC appointment software program.
Household Manager
3 YearsCustomer Service Representative
2 YearsIndustrial Placement Specialist
1 YearAdministrative Support Staff Placements
2 YearsAssistant Theater Manager
3 YearsTelevision Production Intern
Education
Bachelor of Arts - Communications
Skills
Operations management
Financial management
TMW software experience
Expertise in Microsoft Office applications
Document management
Problem resolution
Leadership and team building
Team player
Efficient multi-tasker
Effective leader
Staff management
AREAS OF EXPERTISE
- General Management
- Daily Operations
- Customer Service
- Payroll & Benefits
- Recruiting & Interviewing
- Scheduling Meetings
- Travel Itinerary Arrangement
- Troubleshooting & Resolution
- Staff Training
- Insurance Policy Maintenance
- Performance Evaluations
- Administrative Management
Timeline
General Manager/Co-Owner
Moody Transportation
01.2013 - 01.2026Read More
Data Management Specialist, Department of Risk and Insurance Management
Vanderbilt University
01.2008 - 01.2011Read More
Executive Assistant, Office of Quality and Patient Safety
Vanderbilt University
01.2007 - 01.2011Read More
Claims Representative, Department of Risk and Insurance Management
Vanderbilt University
01.2007 - 01.2008Read More
Program Coordinator, Pediatric Weight Management Clinic and International Adoption Clinic
Vanderbilt University
01.2007 - 01.2007Read More
General Manager/Business Co-Owner
Elite Intermodal, Inc.
01.2003 - 01.2007Read More
Household Manager
Moody Family Household
01.2000 - 01.2003Read More
Customer Service Representative
Brilliance Corporation
01.1998 - 01.2000Read More
Industrial Placement Specialist
Manpower Temporary Services
01.1997 - 01.1998Read More
Administrative Support Staff Placements
Manpower Temporary Services
01.1995 - 01.1997Read More
Television Production Intern
WLS-TV
01.1993 - 01.1993Read More
Assistant Theater Manager
Holland 7 Theater
01.1991 - 01.1994Read More
Hope College
Bachelor of Arts from Communications
Read More