Shana Neal
Dr. Jone DDS, FAGD, FICOI Pacific Sky Dental
San Francisco,CA
1
Certification
2027
years of professional experience
Dental Assistant supporting restorative, surgical, and periodontal care with digital X-rays, intraoral scanning, and chairside assisting. Prepares treatment rooms, sterilizes instruments, and maintains accurate charting while helping patients with oral hygiene and post-operative instructions. Contributes to smooth flow across front office and back office tasks in busy private practice settings.
Work History
Surgical Assistant
2 Years 7 Months- Assisted Periodontist during surgeries, Implants, Extractions, Osseous, CTG's, Full arch reconstruction cases
- Prepared treatment rooms and ensured proper sterilization of instruments to support safe surgical procedures
- Assisting with bone grafting procedures
- Educated patients on oral hygiene, post-operative care, and treatment plans to promote recovery and oral health
- Maintained accurate patient records and charting to ensure compliance and facilitate effective patient management
- Coordinated with front office staff to maintain smooth patient flow
- Prepared treatment rooms and ensured proper sterilization of instruments
- Post-surgical clean-up and room turnover
- Periodontal probing & charting
- Taking alginate and digital impressions
- Excellent at dental X-rays and intraoral photos
- Maintained accurate patient records and charting
- Mixing dental materials
Dental Assistant
5 Years 10 Months- Assisted Dr's with four handed chairside procedures, Endo, Oral Surgery, General Dentistry, Ortho, Pediatric, dentures and Implants.
- Assisted Drs with four-handed chairside procedures, Endo, Oral Surgery, General Dentistry, Ortho, Pediatric, dentures and Implants.
- Excellent at taking oral and facial photos
- Setting up rooms for all procedures
- Administered desensitizing agents to patients before anesthetic administration.
- Sanitized equipment, cleaned treatment rooms, and restocked supplies after each patient's treatment to uphold infection control standards and ensure readiness for subsequent patients.
- Utilized ultrasonic and autoclave to sterilize instruments and prevent cross-infection between patients.
- Educated patients on effective oral hygiene techniques to enhance their self-care and improve overall dental health.
- Able to make temporary crowns
- Helped hygienist record probing numbers
Dental Assistant
2 Years 9 Months- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Assisted dentists in restoring teeth by applying permanent and temporary fillings and crowns, enhancing patient satisfaction.
- Prepared and sterilized instruments and materials for use by dentists.
- Monitored patient comfort and safety during dental procedures.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Experience with CAD/CAM, Itero, and Dandy.
- Staged tray for procedures by arranging dental instruments and equipment.
- Prepared patient X-rays and images for review by dentist.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Fostered comfortable patient experiences by providing reassurance and support throughout treatments, improving overall patient feedback.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
- Enhanced dental procedure outcomes through precise preparation of filling and crown materials, ensuring optimal results.
- Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
Dental Assistant
6 Months- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Assisted dentist during examinations and procedures, enhancing patient comfort and streamlining workflow.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Operated automated washers for instrument sterilization, ensuring patient safety and compliance with infection control protocols.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Clarified dental services and payment plans, empowering patients to make informed decisions about their oral health.
Dental Assistant
2 Years 2 Months- Verified insurance eligibility, discussed treatment plans, collected payments, filed paperwork, scheduled/confirmed appointments, ordered supplies, answered phone calls, processed/submitted insurance claims.
- Cleaned and prepped operatory, set up trays, passed instruments, performed suction/aspiration, took x-rays, sterilized instruments, charted, provided coronal polishing, applied sealants, assisted with veneers, implants, and four-handed procedures, conducted dental impressions, and assisted with crowns, cavities, and endodontics.
- Assisted in patient preparation and comfort during dental procedures.
- Managed inventory of dental supplies and maintained sterilization protocols.
- Collaborated with dental team to ensure efficient workflow and patient care.
Dispatcher
7 Years 8 Months- Managed customer relations and front office duties, supporting routing of appropriate services for incoming calls.
- Identified locations and needs of callers to accurately send assistance.
- Assisted payroll clerk with accounting procedures to ensure accurate processing.
- Assign vehicles
- Maintenance of client records and adherence to DMV policy regarding vehicle release
- Responsible for entire front of shop operations as well as opening and closing the shop.
- Determined locations and needs of callers to send assistance.
Cashier Customer Service
- Customer service/cashier for a high traffic store in the Marina District
- Assist customers with ordering and sales transactions
- Prep food, and work sandwich line during busy lunch hour rush
- Open and close store procedures
- Clean, stock and other restaurant duties as needed.
Dental Assisting Internship
- Responsible for operatory presentation, tray set up, chair side assisting, sterilization, pouring models, coronal polishing, taking impressions, implants, dentures, veneers, charting, x-rays, sealants, oral cancer screenings, treatment plan, oral health education
Nanny
- Solely responsible for the care of two children under 8 years of age including cooking, developing appropriate child development activities.
- Interacted positively with children to promote mental and emotional development.
- Engaged children with games and puzzles to promote mental development and enjoyment.
Education
X-ray Safety Polish And Fissure Sealants /AIDS Training And Airborne Pathogens Dental Practice Act Law HIPPA/Privacy Rules
High School Diploma
Skills
Chairside assistance
Four-handed procedures
Sterilization techniques
Digital radiography
Surgical assisting
Open Dental
EagleSoft
Dentrix
CAD/CAM
iTero
Certification
- Certified Dental Assistant
- CPR certified (BLS)
- 8-Hour Dental Board Approved Infection Control Course
- OSHA, HIV/AIDS Education and Bloodborne Pathogens (4-Hours)
- HIPAA-The Privacy Rule and HIPAA Security Basics
- California Dental Practice Act 2-hour Dental Board Approved Course
- X-Ray License
- Pit and Fissure Sealants
- 4.0 GPA and Dental Assisting Diploma
Experience
01-2020
Timeline
Surgical Assistant
SF Implants and Perio
01.2024 - CurrentRead More
Dental Assistant
Marina Tooth Fairy Dental
05.2023 - 02.2026Read More
Dental Assistant
Dr. Choy at 450 Sutter Street
02.2023 - 08.2023Read More
Dental Assistant
Dr. Jone DDS, FAGD, FICOI Pacific Sky Dental
10.2020 - CurrentRead More
Dental Assistant
Dr. Ausberry
01.2018 - 03.2020Read More
Dispatcher
Bill Wrens Towing
04.2010 - 12.2017Read More
Nanny
Maisha Tawasha
12.2002 Read More
George Washington High School
High School Diploma
Read More
Cashier Customer Service
Noah's Bagels
Read More
Dental Assisting Internship
Farah Sefidvash
Read More
Everest College
X-ray Safety Polish And Fissure Sealants /AIDS Training And Airborne Pathogens Dental Practice Act Law HIPPA/Privacy Rules
Read More