Shanae Aland
Burley,ID
Summary
Dynamic Office Manager with a proven track record at Magic Valley Towing, enhancing operational efficiency through effective office administration and exceptional customer service. Spearheaded policy implementation that streamlined interdepartmental communication, while training staff to elevate service standards. Recognized for organizational skills that improved response times and overall productivity.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
13
13
years of professional experience
Work History
Office Manager
Magic Valley Towing
04.2013 - 10.2025
- Managed daily office operations to ensure efficient workflow and productivity.
- Oversaw scheduling, dispatching, and coordination of towing services for optimal response times.
- Implemented office policies that improved communication and streamlined processes across departments.
- Trained and mentored new staff on operational procedures and customer service protocols.
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Office Manager
Magic Valley Towing
04.2013 - 10.2025