Shanae Brookins
Mount Laurel,NJ
Summary
Compassionate caregiver with extensive experience at Help at Home Senior Care, adept at enhancing client independence through personalized support and effective medication management. Recognized for exceptional problem-solving skills and a commitment to maintaining a safe, clean environment, ensuring optimal health outcomes for seniors while fostering emotional well-being.
Head Chef at Cathedral of Love Christian Academy. Preparing and delivering quality meals to both schools owned by the church . Ensuring to provide healthy meals while maintaining focus on allergies and any health concerns.
Organized and passionate Quick learner ! Dedicated , determined, disciplined!
Overview
10
10
years of professional experience
1
1
Certification
Work History
Caregiver
Help at Home Senior Care
Philadelphia
01.2023 - Current
- Assisted clients with daily living activities, enhancing comfort and independence.
- Provided companionship to seniors, fostering emotional well-being and social interaction.
- Monitored client health conditions, promptly reporting changes to healthcare providers.
- Administered medication according to prescribed schedules, ensuring adherence to treatment plans.
- Maintained cleanliness and organization in client environments, promoting safety and hygiene.
- Implemented activity programs tailored to individual interests, improving engagement and quality of life.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Chef
Colca
Willingboro, NJ
01.2023 - Current
- Prepared diverse dishes according to seasonal menus, ensuring freshness and quality.
- Collaborated with kitchen staff to streamline food preparation processes and improve service efficiency.
- Managed inventory levels, minimizing waste through effective stock rotation practices.
- Trained new kitchen staff on culinary techniques and safety protocols, fostering a knowledgeable team environment.
- Implemented new cooking methods that enhanced flavor profiles while adhering to health regulations.
- Oversaw daily operations during peak hours, maintaining high standards of food quality and presentation.
- Created a positive work atmosphere through effective communication and teamwork among culinary staff.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
Banking Specialist
TD Bank
Mount Laurel, NJ
04.2017 - 11.2020
- Facilitated customer account management, ensuring compliance with banking regulations and policies.
- Analyzed financial data to identify opportunities for improving service delivery and client satisfaction.
- Streamlined operational workflows, leading to more efficient transaction processing and reduced turnaround times.
- Collaborated with cross-functional teams to enhance customer experience initiatives and drive engagement strategies.
- Successfully resolved complex customer complaints, demonstrating empathy and professionalism throughout the process.
- Maintained excellent client relations, resulting in increased referrals and repeat business.
- Increased customer satisfaction by providing personalized banking solutions and exceptional service.
- Presented products and services to customers using in-depth knowledge to answer questions.
- Assisted clients in achieving their financial goals through expert guidance on savings, investments, and loans.
- Investigated and resolved account issues by offering applicable options to customers.
- Implemented effective fraud detection measures that significantly reduced instances of financial crime within the institution.
Security Officer
Lockheed Martin
Moorestown, NJ
02.2016 - 01.2020
- Conducted regular surveillance to ensure safety and security of personnel and property.
- Implemented emergency response protocols during critical incidents, enhancing team readiness.
- Coordinated with law enforcement agencies to support investigations and enhance security measures.
- Analyzed security reports to identify vulnerabilities, recommending improvements for operational efficiency.
- Developed incident documentation processes to streamline reporting and enhance accountability.
- Managed access control systems, ensuring proper authorization for facility entry and maintaining logs.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Education
High School Diploma - Culinary
Burlington County Institute of Technology
Medford, NJ06.2011
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Personal hygiene assistance
- Housekeeping
- Meal preparation
- Dementia care
- Medication and appointment reminders
- Medication management
- Heavy lifting
Certification
Serv safe certified
Timeline
Caregiver
Help at Home Senior Care
01.2023 - Current
Chef
Colca
01.2023 - Current
Banking Specialist
TD Bank
04.2017 - 11.2020
Security Officer
Lockheed Martin
02.2016 - 01.2020
High School Diploma - Culinary
Burlington County Institute of Technology