Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shanae Collins

Scottsdale,AZ

Summary

Diligent professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Experienced in working under pressure and adapting to new situations and challenges to best enhance the organization.

Overview

17
17
years of professional experience

Work History

Certified Nursing Assistant

Advanced Health Care Of Scottsdale
Scottsdale , AZ
02.2015 - 10.2022
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Documented care actions by completing records and logs in medical software system.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Medication Specialist

Mosaic
Omaha, NE
07.2013 - 01.2015
  • Oversaw and maintained patients' rooms, group living areas and nursing stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Transported patients between rooms and appointments or testing locations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Rehabilitation Trainer

QLI
Omaha, NE
02.2007 - 07.2013
  • Established collaborative relationships with patients through consistent and meaningful communication.
  • Communicated back to care team and therapists regarding patient performance and condition.
  • Transferred, moved and ambulated patients to and from departments with wheelchairs and stretchers.
  • Helped develop care plans for patients with complex needs and assisted patients with using rehabilitation equipment.
  • Reported patients' progress, attitudes and accomplishments to supervisors or therapists.

Healthcare Program Manager

Anew Treatment Center
Scottsdale, AZ
10.2022 - Current
  • Improved patient outcomes by developing and implementing customized healthcare plans.
  • Enhanced patient satisfaction through compassionate care and open communication.
  • Collaborated with interdisciplinary teams to provide comprehensive patient care, improving overall health outcomes.
  • Coordinated with insurance providers to secure coverage for necessary medical services, alleviating financial burdens on patients and families.
  • Mentored new staff members, sharing expertise and insights into effective healthcare strategies that bolster team performance.
  • Optimized electronic health records systems to ensure accurate documentation of patient information for enhanced continuity of care.

Education

Bachelor of Science - Psychology

Grand Canyon University
Phoenix, AZ
04.2022

Skills

  • A strong collaborator who always puts the needs of the team first
  • Exceptional communication
  • Implementing client care plans
  • Intercultural competence
  • Proficient in the use of Microsoft Office applications and a typing speed of 55 words per minute
  • Emotional intelligence
  • Electronic recordkeeping
  • An adaptable approach to change
  • Empathetic and compassionate
  • Medical terminology knowledge

Certification

  • Certified Nursing Assistant
  • First Aid/CPR Certified
  • Fingerprint Clearance Card

Timeline

Healthcare Program Manager

Anew Treatment Center
10.2022 - Current

Certified Nursing Assistant

Advanced Health Care Of Scottsdale
02.2015 - 10.2022

Medication Specialist

Mosaic
07.2013 - 01.2015

Rehabilitation Trainer

QLI
02.2007 - 07.2013

Bachelor of Science - Psychology

Grand Canyon University

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Shanae Collins