Shanae Lundy
Jacksonville,FL
Summary
Experienced pharmacist with 10+ years in high-volume pharmacy settings. Strong leader overseeing operations and managing medication adherence. Skilled in immunizations and collaborating with providers to prevent errors. Proven track record boosting adherence by 16% and customer satisfaction by 21%. Excellent multitasker and team player dedicated to patient health and treatment efficacy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Staff Pharmacist
Walgreens
Jacksonville, FL
06.2019 - Current
- Properly instructed pharmacy students and residents on introductory and advanced pharmacy practice rotations.
- Conducted 3 to 4 successful healthcare education and flu clinics each month during flu season and lead the district in immunizations
- Directly supervised 5+ Pharmacy Technicians, interns, and support staff while on duty.
- Correctly completed pharmacy daily and weekly reports.
- Checked medication bottles for proper labeling before allocating to patients.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
Pharmacist-in-Charge
Walgreens
Orange Park, FL
05.2021 - 05.2022
- Supervised and coached team of pharmacists, pharmacy technicians and trainees in fast paced environment.
- Increased stores medication adherence by 16 % by providing 90-day conversions, offering refill reminders, and medication education.
- Achieved and maintained top customer satisfaction and retention from 67% to 88% by cultivating productive relationships with patients and local providers.
- Collaborated with local providers to offer pharmaceutical knowledge on disease management to prevent gaps of therapy and hospitalizations.
- Implemented "Save A Trip" program, where maintenance medications are linked together to be filled and picked up at the same time.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
Floater Pharmacist
Walgreens
Callahan, FL
04.2015 - 05.2019
- Dispensed medications and communicated with prescribers regarding therapeutic incompatibilities.
- Taught patients how to use medical devices such as glucose meters and oximeters.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
Pharmacist Intern
CVS Pharmacy
Ocala, FL
06.2014 - 08.2014
- Shadowed senior pharmacy staff to learn proper procedures.
- Used pharmacy software to enter prescription and insurance information.
Education
Doctor Of Pharmacy - Pharmacy
Florida Agricultural and Mechanical University
Tallahassee, FL05.2014
Skills
- Medication Therapy Management
- Organization and Time Management
- Customer Service and Empathy
- Patient Care and Counseling
- Training and Development
- Leadership
- Medication Safety
- Telephonic Communication
- Excel
- Outcomes
- Decision Making
- Medication Reconciliation
- Comprehensive Medication Reviews
Certification
- First Aid/CPR Certified
- Certified Immunizer
Timeline
Pharmacist-in-Charge
Walgreens
05.2021 - 05.2022
Staff Pharmacist
Walgreens
06.2019 - Current
Floater Pharmacist
Walgreens
04.2015 - 05.2019
Pharmacist Intern
CVS Pharmacy
06.2014 - 08.2014
Doctor Of Pharmacy - Pharmacy
Florida Agricultural and Mechanical University