Shanae Perry
Wilmington,DE
Summary
Dedicated professional with experience at Oberle Elementary, skilled in behavior management and effective communication. Proven track record in supporting students with special needs through individualized education plans and fostering positive relationships. Adept at crisis management and documentation, enhancing student engagement and learning outcomes in diverse classroom settings.
Overview
15
15
years of professional experience
Work History
Paraprofessional
Oberle Elementary
12.2022 - Current
- Assisted teachers in implementing individualized education plans for students.
- Supported classroom management by facilitating student engagement and participation.
- Collaborated with educational staff to adapt learning materials for diverse needs.
- Monitored student progress and reported observations to teaching staff regularly.
- Conducted small group activities to reinforce lesson concepts and skills.
- Provided behavioral support and intervention strategies for at-risk students.
- Maintained a safe and organized classroom environment conducive to learning.
- Utilized technology tools to enhance instructional delivery and student understanding.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Reported on student progress, behavior, and social skills to parents.
Dietary Assistant
ChristianaCare
05.2022 - 11.2022
- Assisted in meal preparation and presentation, ensuring compliance with dietary guidelines.
- Supported dietary staff in maintaining cleanliness and organization of kitchen facilities.
- Collaborated with team members to deliver exceptional service during meal times.
- Monitored inventory levels and reported shortages to maintain supply consistency.
- Engaged with patients to understand dietary preferences and restrictions for personalized service.
- Followed safety protocols to ensure food handling standards were met consistently.
- Documented patient feedback to improve menu offerings and dining experiences.
- Demonstrated strong attention to detail while completing daily tasks such as taking accurate meal orders from nurses or directly from patients when necessary.
- Increased overall kitchen productivity by assisting with food preparation tasks such as chopping vegetables, assembling plates, and serving meals during peak hours.
- Helped create a positive work environment by actively supporting coworkers during busy times or when additional assistance was required.
- Maintained high standards of personal hygiene to minimize risk of cross-contamination while preparing meals for immunocompromised patients.
- Assisted in maintaining a clean and organized kitchen area for efficient meal preparation and service.
Customer Service
Amazon
02.2011 - 05.2013
- Assisted customers with inquiries and issues through various communication channels.
- Resolved customer complaints efficiently, ensuring high satisfaction levels.
- Processed returns and exchanges according to company policies and procedures.
- Collaborated with team members to streamline customer service processes.
- Maintained accurate records of customer interactions in CRM systems.
- Delivered exceptional customer service by addressing inquiries professionally and courteously.
Direct Support Professional
Point Of Hope Apostolic Church
04.2021 - 11.2022
- Provided individualized support to clients in daily living activities and personal care.
- Facilitated client goal-setting and skill development initiatives to enhance independence.
- Collaborated with multidisciplinary teams to create and implement care plans.
- Maintained accurate documentation of client progress and incidents in compliance with regulations.
- Facilitated recreational activities to enhance social skills and community integration for clients.
- Monitored client behavior, implementing strategies to manage challenges effectively.
- Trained new staff on best practices for client engagement and safety protocols.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Transported clients to medical and dental appointments to provide support.
Direct Support Professional
Bancroft
02.2016 - 04.2021
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Educated families on resources available to support their loved ones' needs and development.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
- Organized and participated in recreational activities, contributing to vibrant community life for residents.
- Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.
- Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
- Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
- Monitored and reported changes in clients' health and well-being, enabling timely interventions.
- Administered medication under supervision, ensuring adherence to healthcare plans.
- Developed strong rapport with clients, facilitating trust-based relationship for effective support.
- Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
- Enhanced communication skills of non-verbal clients using alternative communication devices.
- Trained new staff on best practices in direct support, elevating overall quality of care provided.
- Provided emotional and practical support to individuals, fostering positive and supportive living environment.
- Supported clients in managing their finances and personal administration, fostering greater independence.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Completed regular check-ins and progress report for each client.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Caretaker
Arden Courts
02.2012 - 05.2015
- Developed knowledge of product features to provide informed support to customers.
- Identified trends in customer feedback to share with management for service improvement.
- Participated in training sessions to enhance skills and adapt to new tools or protocols.
- Provided outstanding customer service.
- Provided exceptional customer service, resolving complex issues promptly and professionally.
Education
High School Diploma -
Mount Pleasant High School
Wilmington, DE06.2008
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Special education support
- Calm and patient demeanor
- CPR and first aid
- Special education
- Computer skills
- Documentation
- Relationship building
- IEP compliance
- Crisis management
Timeline
Paraprofessional
Oberle Elementary
12.2022 - Current
Dietary Assistant
ChristianaCare
05.2022 - 11.2022
Direct Support Professional
Point Of Hope Apostolic Church
04.2021 - 11.2022
Direct Support Professional
Bancroft
02.2016 - 04.2021
Caretaker
Arden Courts
02.2012 - 05.2015
Customer Service
Amazon
02.2011 - 05.2013
High School Diploma -
Mount Pleasant High School