Shanai Hunt
Dublin
Summary
Friendly and detail-oriented front desk professional with experience in patient intake, insurance verification, EMR systems, and high volume scheduling. Skilled in delivering compassionate patient support, managing phones, processing payments, and maintaining accurate medical records. Adept at multitasking in fast-paced medical environments and committed to excellent patient experiences.
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator
US Fertility
08.2022 - 08.2024
- - Delivered excellent patient care and intake experience
- - Verified insurance, obtained authorizations, and updated patient demographics
- - Processed payments and maintained accurate transaction records
- - Entered patient information into EMR systems and communicated procedures clearly
Leasing Consultant
Legacy at Hayward
08.2022 - 04.2023
- - Scheduled appointments and responded to tenant requests
- - Collected payments and maintained organized digital records
- - Managed multi-tasking, customer service, and documentation
Secretary / Payroll
King Cabinets
07.2020 - 08.2022
- - Handled multi-line phones and clerical support
- - Updated spreadsheets and databases
- - Processed HR documents, memos, invoices, and payroll files
Personal Caregiver
Healthy Hands
09.2016 - 06.2020
- - Provided compassionate support and monitored patient well-being
- - Managed schedules, errands, and daily care duties
Education
Bachelor of Accountancy - undefined
National University College
Diploma in General Studies - undefined
California High School
Skills
- Phreesia
- EMR Systems
- Patient Intake
- Scheduling
- Insurance Verification
- HIPAA Compliance
- Customer Service
- Payment Processing
- Multitasking
- Medical Records
- Calendar Management
- Communication
Timeline
Patient Care Coordinator
US Fertility
08.2022 - 08.2024
Leasing Consultant
Legacy at Hayward
08.2022 - 04.2023
Secretary / Payroll
King Cabinets
07.2020 - 08.2022
Personal Caregiver
Healthy Hands
09.2016 - 06.2020
Bachelor of Accountancy - undefined
National University College
Diploma in General Studies - undefined
California High School