Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanaja Mendoza - Stroman

Jersey City,NJ

Summary

Resourceful professional in transportation coordination, known for high productivity and efficient task completion. Specialize in operational safety, crew management, and regulatory compliance, ensuring smooth rail operations. Excel in communication, leadership, and problem-solving, contributing to effective team collaboration and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Train Conductor

NYCTA
New York, New York
02.2018 - Current
  • safely and efficiently operate trains and ensure the safety and comfort of passengers.
  • provide Customer Service, Open and close doors, make announcements, and help passengers board and exit trains.
  • Interact with the train operator, supervision, and control center, and convey passengers over assigned routes.

Peace Officer

Department of Homeless Services
New York
09.2014 - 01.2018
  • Peace Officer , NYC DHS POLICE Responsible for law enforcement and public safety in the NYC homeless shelter system. Arrested violators of the law and conducted criminal investigations and lived up to the highest standards of the code of conduct.

Education

High School Diploma -

Washington Irving High School
New York
06-2006

Some College (No Degree) - Education

Borough of Manhattan Community College
New York, NY

Skills

  • Strong ability to coordinate, schedule and prioritize activities to meet deadlines
  • Excellent communication,
  • customer service,
  • problem solving skills
  • Safety skills

Timeline

Train Conductor

NYCTA
02.2018 - Current

Peace Officer

Department of Homeless Services
09.2014 - 01.2018

High School Diploma -

Washington Irving High School

Some College (No Degree) - Education

Borough of Manhattan Community College
Shanaja Mendoza - Stroman