Shanakay Thompson
Vero Beach,FL
Summary
Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients. Compassionate caregiver offers Number years of experience assisting others. Committed to delivering top-notch care, administering medication and maintaining safe environments. Knowledgeable of care documentation practices. Caring Home Health Aide with demonstrated experience providing quality in-home care to elderly, disabled and chronically ill individuals. Skilled in assisting with needs of diverse clientele. Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
Overview
8
8
years of professional experience
Work History
Home Health Care Provider
A Moments Notice Home Care
07.2021 - Current
- Provided direct personal care and administrative services to clients.
- Developed rapport to create safe and trusting environment for care.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Developed and implemented care plans for clients.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Direct Support Professional
Ann Strock Center
07.2017 - 03.2023
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted disabled clients to support independence and well-being.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Developed and implemented individualized care plans to meet individual needs of each client.
Direct Support Professional
Health And Behavioral Dimensions
10.2018 - 03.2021
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Assisted disabled clients to support independence and well-being.
Customer Service Representative
Teleperformance
06.2015 - 03.2017
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Educated customers about billing, payment processing and support policies and procedures.
Education
Brimmer Vale High
Jamaica 08.2008
Skills
- Patient Care
- Progress Documentation
- First Aid and Safety
- Client Requirements
- Personal Hygiene Assistance
- Housekeeping
- Supporting Personal Needs
- Household Support
- Observe Behaviors
Accomplishments
- Documented and resolved Issue which led to Results.
Timeline
Home Health Care Provider
A Moments Notice Home Care
07.2021 - Current
Direct Support Professional
Health And Behavioral Dimensions
10.2018 - 03.2021
Direct Support Professional
Ann Strock Center
07.2017 - 03.2023
Customer Service Representative
Teleperformance
06.2015 - 03.2017
Brimmer Vale High
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