Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline

Shanay Hall

Los Angeles County Department of Mental Health
Chino,CA
1
Certification
19
Years of experience

Compassionate Residential Aide recognized for productivity and efficiency in task completion. Possess specialized skills in patient care, medication administration, and emergency response. Excel in communication, empathy, and patience, ensuring exceptional care and support to residents.

Work History

Full Spectrum Doula Training

4 Months
SHIELDS for Families | Lynwood, CA | 02.2023 - 06.2023
  • Educated clients on physical and emotional aspects of birth and postnatal period, guiding them in exploring options for childbirth and parenting.
  • Supported SHIELDS for Families clients with prenatal and postpartum emotional care.
  • Coached families through labor preparation, breathing, and comfort techniques.
  • Advocated for client needs during medical visits and birth plans.

Community Health Worker

3 Years 10 Months
Los Angeles Dept of Health Services | Los Angeles, CA | 08.2019 - 06.2023
  • Supported less privileged and homeless individuals by providing essential assistance and guidance. Addressed the growing crisis by actively engaging with the expanding homeless population. Being able to be a part of an organization that helps and reaches out to this community is a great feeling. Facilitated navigation and access to health services for clients, collaborating with members, providers, and care management teams through an integrated approach. With also assessment, collaboration, education and support. This field will help me pursue my career as a Registered Nurse and to continue giving efforts on making things better when giving a helping hand. Mobile case management services in the Greater Los Angeles areas. Independent living skills, housing stabilization, money management,Utilized Homeless Management Information System to track client data and facilitate community integration.
  • Conducted outreach for Los Angeles County Department of Health Services community programs
  • Educated patients on preventive care, chronic disease, and healthy living
  • Connected clients with housing, food, and public health resources

Residential Aide

2 Years 3 Months
Exodus | Los Angeles, California | 08.2024 - Current
  • - Supported residents with daily living needs and routine guidance.
  • Monitored resident behavior to maintain a safe environment.
  • - Monitored Exodus residential areas for safety and policy compliance.
  • - Conducted room checks and ensured cleanliness in common areas to support a safe living environment.
  • Collaborated in team meetings with residential aides to develop and review resident care plans.
  • - Documented incidents and shift notes to maintain accurate resident records.

Recovery Counselor

11 Months
Valley Stars MLK CRTP | Los Angeles, CA | 02.2023 - 01.2024
  • Evaluated and treated patients' mental and physical health, providing support to addicts and caregivers. Identified behaviors and facilitated individual and group therapy sessions to enhance recovery. Developed tailored treatment and recovery plans to address patients' specific needs. Administered medication assistance to patients for patients. Report residents who missed or refused medications to supervisor and case management. Attend all mandatory scheduled in-service training programs. Discharge planning for residents, whom have completed their program.
  • Provided recovery counseling for Stars/MLK clients using individualized treatment plans
  • Conducted intake assessments and documented client histories for Stars/MLK records
  • Facilitated group sessions focused on sobriety, coping skills, and relapse prevention

Community Health Worker/Educator

3 Years 1 Month
Los Angeles County Department of Mental Health | Los Angeles, CA | 10.2023 - Current
  • Delivered mental health education and outreach initiatives to engage vulnerable community members, fostering awareness and resource access.
  • Assessed and treated individuals with mental, emotional, or substance abuse challenges through individual and group therapy, crisis intervention, case management, and client advocacy.
  • Educated clients on mental health services within County Department programs.
  • Connected community members to housing, food, and crisis resources.
  • Coordinated referrals between clients and behavioral health providers.

Caregiver

5 Years 11 Months
In Home Support Services (IHSS) | Los Angeles County, CA | 01.2008 - 12.2013
  • Supported residents with activities of daily living, including bathing, dressing, grooming, toileting, and transferring, in accordance with individual service plans, promoting independence by encouraging self-care.
  • Assisted clients with bathing, dressing, and other daily personal care tasks.
  • Prepared meals and followed client diet and hydration needs.
  • Reminded clients to take medications as directed by care plans.

Education

Some College (No Degree) - Phlebotomy

Futuro Health | Los Angeles | 07-2026

LVN Certification - Nursing

Casa Loma College-Van Nuys | Van Nuys, CA | 01-2006

Some College - Business Ethics

University of Phoenix-Southern California Campus | Torrance, CA | 02-2000

Some College - Nursing

Compton Community College | Compton, CA | 08-1996

Skills

Crisis intervention
Medication administration
Intake assessment
Case management
Care plan coordination
Discharge planning
Mental health counseling
Motivational Interviewing
Group therapy
Crisis management
Behavioral health
Social Work
Addiction counseling
Counseling services
Behavioral therapy
Caregiving experience
Hospital Experience
Nursing (10+ years)
EMR systems
Medical records
Supervisory experience
Program Management
Motivational support
Vulnerable population advocacy
Conflict resolution
Meeting facilitation
Writing skills
English
Critical care
Family support services
Social work
Discharge planning

Certification

  • CPR , First Aid, BLS Basic Life Support Certified
  • Certified Medication Technician
  • Food Handler Certification
  • Phlebotomist Certification

Additional Information

HMIS Trained 2019 Los Angeles County Department Health Services

Timeline

Residential Aide

Exodus
08.2024 - CurrentRead More

Community Health Worker/Educator

Los Angeles County Department of Mental Health
10.2023 - CurrentRead More

Full Spectrum Doula Training

SHIELDS for Families
02.2023 - 06.2023Read More

Recovery Counselor

Valley Stars MLK CRTP
02.2023 - 01.2024Read More

Community Health Worker

Los Angeles Dept of Health Services
08.2019 - 06.2023Read More

Caregiver

In Home Support Services (IHSS)
01.2008 - 12.2013Read More

Futuro Health

Some College (No Degree) from Phlebotomy
Read More

Casa Loma College-Van Nuys

LVN Certification from Nursing
Read More

University of Phoenix-Southern California Campus

Some College from Business Ethics
Read More

Compton Community College

Some College from Nursing
Read More
Shanay Hall