SHANDA HERNANDEZ
Nursing
Pensacola,FL
Summary
Registered Nurse with 20+ years of healthcare experience working with diverse patients, healthcare teams, and students. Known for strong patient advocacy, clear communication, and guiding patients through complex care. Expanded into real estate consulting post-COVID pandemic, strengthening skills in problem-solving and coordination, and now returning to healthcare with a renewed focus on patient-centered outcomes.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Real Estate Consultant
Self-Employed
Pensacola, FL
2020 - Current
- Guide distressed homeowners through complex, high-stress situations requiring trust, communication, problem-solving, and continual follow-up
- Acts as a central point of coordination between homeowners, attorneys, title companies, and agents—ensuring all parties remain aligned and informed throughout the process
- Assesses individual client situations to identify barriers (financial, legal, logistical) and develope step-by-step solutions to move cases forward
- Guides distressed homeowners through complex, high-stress situations by providing clear communication, education, and ongoing support
- Manages timelines, documentation, and follow-up to ensure critical deadlines are met and processes stay on track
Registered Nurse (Travel RN)
CareRev (Broward Health Medical Center)
Fort Lauderdale, FL
02.2021 - 12.2022
- Managed care for 5 – 8 high-acuity patients per shift, coordinating treatment plans and ensuring safe discharge transitions
- Collaborated with case managers to align discharge readiness with clinical and social needs
- Advocated for patient safety by escalating concerns and coordinating with case management/ombudsman to delay unsafe discharges
- Educated patients and families on diagnoses, medications, and post-discharge care, improving adherence and outcomes
- Managed communication between physicians, specialists, and care teams to ensure alignment on treatment plans
Registered Nurse
Cleveland Clinic Foundation
Weston, FL
10.2017 - 02.2021
- Coordinated care plans across interdisciplinary teams for medical-surgical and telemetry patients
- Advocated for patient safety and health by escalating concerns when discharge readiness was questionable, including coordinating with case management and ombudsman to delay discharge and continue necessary care
- Provided comprehensive patient and family education to post-procedural patients (cardiac, neurological, bariatric, transplant, etc.), providing education on recovery expectations, self-care strategies, and monitoring for complications after discharge
- Delivered patient and caregiver education to improve adherence and reduce complications
- Maintained accurate and detailed documentation to support continuity of care across settings
Paramedical Examiner
Independent Contractor
06.2011 - 02.2015
- Coordinated and managed appointment scheduling, including proactive follow-up to confirm visits, address patient questions, and ensure completion of required screenings
- Built rapport quickly with patients, providing clear explanations of procedures to reduce anxiety and improve cooperation
Medical Assistant Instructor
ATI College of Health
Miami, FL
04.2010 - 11.2011
- Delivered classroom and clinical instruction to students to develop both technical and patient-centered communication skills
- Provided individualized guidance and support to promote student success, engagement, and career readiness
- Evaluated student performance and maintained structured learning environments to ensure competency and program retention
Education
Master of Science in Nursing (MSN) - Nurse Management
Chamberlain College of Nursing
01-2019
Bachelor of Science in Nursing (BSN) - undefined
Chamberlain College of Nursing
01-2017
Skills
- Wound Care Committee - Unit Leader
- Nurse Preceptor
- DAISY Award Honoree (2020)
Accomplishments
• Patient Advocacy • Patient Education • Relationship Building • Problem Solving • Care Coordination • Critical Thinking
Certification
LICENSES
- Registered Nurse – Florida Board of Nursing 2017
License Number: RN9464371 Exp: 2027-04-30
- Realtor - National Association of REALTORS (Department of Business & Professional Regulation) 2022
License Number: SL3544888 Exp: 2028-03-31
CERTIFICATION
- Medical Assistant Diploma 2000
Languages
English
Native or Bilingual
Timeline
Registered Nurse (Travel RN)
CareRev (Broward Health Medical Center)
02.2021 - 12.2022
Registered Nurse
Cleveland Clinic Foundation
10.2017 - 02.2021
Paramedical Examiner
Independent Contractor
06.2011 - 02.2015
Medical Assistant Instructor
ATI College of Health
04.2010 - 11.2011
Bachelor of Science in Nursing (BSN) - undefined
Chamberlain College of Nursing
Real Estate Consultant
Self-Employed
2020 - Current
Master of Science in Nursing (MSN) - Nurse Management
Chamberlain College of Nursing