Summary
Overview
Work History
Education
Skills
Timeline
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Shanda Griffin

Eldred,Illinois

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience

Work History

Cook and Cashier

Caseys General Stores Inc
05.2023 - 08.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.

Waitress and Cook

Hardin Drive In
05.2018 - 06.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Bartender

Eldred Legion
01.2014 - 08.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Waitress Supervisor

Hickory Grove Restaurant
06.2006 - 09.2013
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
  • Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
  • Achieved high levels of customer loyalty through exceptional service and engagement.
  • Trained new staff to uphold service standards, ensuring consistency in customer experience.

Education

Carrollton High School

Skills

  • Customer Service
  • Cooking
  • Cleaning and organization
  • Food handling

Timeline

Cook and Cashier

Caseys General Stores Inc
05.2023 - 08.2024

Waitress and Cook

Hardin Drive In
05.2018 - 06.2021

Bartender

Eldred Legion
01.2014 - 08.2020

Waitress Supervisor

Hickory Grove Restaurant
06.2006 - 09.2013

Carrollton High School

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Shanda Griffin