SHANDA SCOTT
Bridgeport,CT
Summary
Highly dedicated individual with a genuine desire to serve others. Well-versed in liaising with clients to foster access to community resources, treatment, and assistance programs. As a strong multitasker can handle several simultaneous client questions and problems with high accuracy and efficiency. Compassionate and driven with an unfailing work ethic and passion for helping others.
Overview
11
11
years of professional experience
Work History
Department Coordinator of U-Visa
Bridgeport Police Department
06.2023 - Current
- Review all U Visa certification requests received within the department to determine whether to complete and sign Form I- 918B, pursuant to the agency's procedures.
- If applicable, communicate with USCIS if the victim unreasonably refuses to assist in the investigation or prosecution and the agency needs to withdraw or disavow a previously signed Supplement I-918B form.
- Collect information pertaining to criminal proceedings and investigations relating to the crime listed on the application for processing.
- Coordinate case conferences with multiple parties involved with the case to determine the best outcome for the youth.
- Developed a comprehensive U visa certification requests list for file maintenance to promote accuracy and information compliance.
- Collect, analyze and interpreted information, documentation to determine whether the crime met the eligibility requirements for U Visa.
Victim Assistance Coordinator
Bridgeport Police Department
01.2022 - Current
- Assisting in assessment of crime victim services/assistance needs in the city of Bridgeport and conceptualization of solutions and innovative responses to these needs
- Participate in the organization, implementation, and evaluation of crime victim programs involved in the grant project
- Provide liaison function with various City agencies and a wide variety of private sectors entities, as directed
- Develop and maintain appropriate contacts with government agencies and private sector entities providing crime victim assistance and compensation at local, state, and national levels and as appropriate assist crime victims in securing rights and services available to them from agencies and organizations
- Establish and maintain an effective working relationship with victims of crime, crime victims’ families, and the Bridgeport Police Department
- Serve as a liaison with the Mayor’s Office, as directed, in furtherance of the City’s Crime Reduction/Victim Assistance Program
- Receive and review police reports to identify victims of crimes
- Utilize the State Judicial website to check upcoming court dates (if applicable)
- Provide direct assistance to crime victims and their families via telephone, email, and in-person contacts
- Assist victims of crime and/or families with completing the Office of Victim Services victim compensation application.
Community Coordinator
NYC Administration For Children's Services, ACS
09.2019 - 02.2022
- Assessed and identified court-involved youth to determine eligibility for JJI (Juvenile Justice Initiative) program and services
- Interviewed and assessed youths who were in detention centers to determine eligibility for the Juvenile Justice Initiative program
- Developed a detailed and comprehensive written report for Judges, Attorneys, and other social service providers on the appropriateness of JJI (Juvenile Justice Initiative) for the youths.
- Testified in court regarding the acceptance of a youth into the program and submit an acceptance letter
- Acted as a liaison between detention, Department of Probation, Family Court, Corporation Counsel (prosecutor), and youth's attorney, in the context of individual youth's JD cases
- Coordinated case conferences with multiple parties involved with the case to determine the best outcome for the youth.
Child Protective Specialist
NYC Administration For Children's Services, ACS
08.2017 - 09.2019
- Interviewed family members and others who interact with the family to assess child safety and well-being
- Coordinated with a team of family members, staff, and service providers to evaluate the safety and identify interventions that can reduce risks to children
- Conducted regular contact with collateral resources and outside providers, such as children’s schools, medical care providers, childcare providers, out/inpatient service providers, and any other providers with relevant information
- Entered and maintained accurate and timely computerized records of all case information
- Placed children into protective custody or foster care when children are found to be in imminent danger
- Responsible for reporting family efforts and progress related to a service plan to Family Court.
Case Planner
JCCA
03.2013 - 08.2017
- Participated in Family Team Conferences and Initial Treatment Conferences
- Participated in team briefings and document these briefings in Connections (CONNX)
- Identify cases that require and participate in Planning & Service and Red Flag meetings
- Assisted with supervising family and/or sibling visits when necessary; Assist in developing visiting plans with families and conduct monthly home visits as mandated
- Collaborated with team members to generate individualized case management, treatment, and discharge plans
- Provided referrals to family and youth for treatment and case management purposes
- Arranged, participated in, and documented meetings at school at least two times per academic year.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NY05.2012
High School Diploma -
Bronx Highschool For Medical Science
Bronx, NY06.2006
Skills
- Documentation and reporting
- Customer support
- Verbal and written communication
- Gathering information
- Inbound phone calls
- Referrals and Networking
Timeline
Department Coordinator of U-Visa
Bridgeport Police Department
06.2023 - Current
Victim Assistance Coordinator
Bridgeport Police Department
01.2022 - Current
Community Coordinator
NYC Administration For Children's Services, ACS
09.2019 - 02.2022
Child Protective Specialist
NYC Administration For Children's Services, ACS
08.2017 - 09.2019
Case Planner
JCCA
03.2013 - 08.2017
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
High School Diploma -
Bronx Highschool For Medical Science
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