Shanda Thornton
Fruitdale,AL
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
13
13
years of professional experience
Work History
SPE Teacher
Washington County Board of Education
08.2015 - Current
- Partnered with parents and guardians to develop strategies for supporting their child''s learning at home, enhancing overall student success.
- Improved student reading comprehension and fluency through targeted interventions and small group instruction.
- Served as a liaison between special education services, general education teachers, and families to ensure ongoing collaboration and communication regarding student needs.
Waitress
Los Amigos Mexican
04.2012 - 03.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
Master of Science - School Counseling
University of West Alabama
Livingston, AL05-2021
Associate of Science - Elementary Education
University of South Alabama
Mobile, AL05-2015
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
SPE Teacher
Washington County Board of Education
08.2015 - Current
Waitress
Los Amigos Mexican
04.2012 - 03.2019
Master of Science - School Counseling
University of West Alabama
Associate of Science - Elementary Education
University of South Alabama
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