Summary
Work History
Education
Skills
Generic

Shandra Burchett

Retail Manager
Thelma,KY

Summary

Resourceful supervisor with 1 1/2 years in digital. Exceptional experience leading teams, delivering results, and exceeding expectations. Focused on enabling team members to exceed business targets. High knowledge of sales floor standards including Pinpoint and Topstock standards. Knowledgeable on Vizpick and Backroom expectations.

Work History

OPD Team Lead

Walmart
Paintsville, KY
10.2020 - Current
  • Managed attendance, accepted time off requests, and found coverage for short shifts.
  • Evaluated employee skills and knowledge regularly, provided training and mentoring to individuals to complete daily tasks and maximize performance.
  • Raised metrics and sales by identifying and targeting areas in need of improvement.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Models and Demonstrates exceptional customer service to store associates by following OBW

Pets Department Manager

Walmart
Paintsville, KY
09.2018 - 02.2020
  • Maintained aisles and shelves to drive sales by promoting specific merchandise.
  • Trained and developed new hires in company processes, and product knowledge.
  • Resolved customer complaints while prioritizing customer satisfaction.
  • Controlled inventory flow to maintain availability and drive sales.
  • Communicated with managers of other departments

CAP Team 1 Associate

Walmart
Paintsville, KY
2018 - 2018
  • Maintained merchandise presentation by removing damaged goods, stocking and rotating merchandise,and signing and pricing of merchandise.
  • Accomplished eliminating Seasonal Toy freight in a timely manor.

Cashier

Walmart
Paintsville, KY
10.2016 - 03.2018
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, and locate items
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels

Education

High School Diploma -

Johnson Central High School
Paintsville, KY
08.2012 - 05.2016

Skills

Work Ethic

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Shandra BurchettRetail Manager