Shandra Cooper
Oshkosh,NE
Summary
I am a caring and compassionate team player. I have extensive experience in different roles of the medical field along with extensive and detail oriented office skills. I bring a positive and caring attitude to not only patients, but co-workers as well. I am quick and eager to learn new things. Understanding the importance of HIPAA/confidentiality in the roles that I have held, I make it a priority to use with confidence.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Paraprofessional
Garden County Schools
Oshkosh, NE
08.2025 - Current
- Facilitated individualized support for a student with high needs as a one-on-one paraprofessional.
- Supported lead teacher in managing student behavior and fostering a positive classroom atmosphere.
- Facilitated daily administrative tasks in the high school office during noon hour, supporting staff and student needs.
- Facilitated communication between teachers, parents, and support staff.
Unit Secretary
Garden County Nursing Home
Oshkosh, NE
04.2023 - 07.2024
- Utilized electronic health record systems to update patient information accurately and timely.
- Contributed to positive resident experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Supported Nursing Home/Hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Managed appointment logistics, diligently updating records and organizing calendars for nursing staff and healthcare providers.
- Supported the nursing team by preparing necessary materials for resident care appointments.
Bookkeeper
Kicks & Giggles Daycare
Oshkosh, NE
2014 - 2024
- Collaborated with Daycare Director/Owner to streamline invoicing procedures, enhancing workflow efficiency.
- Assisted in preparation of monthly/yearly financial reports for management review.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Maintained and processed invoices, deposits, and money logs.
House Cleaner
Self Employed
Oshkosh, NE
2015 - 2023
- Oversaw daily operations of a personal cleaning business, focusing on client satisfaction and quality assurance.
- Assisted clients with house cleaning tasks to accommodate individual needs. Reviewed and updated cleaning checklists regularly to ensure comprehensive service delivery.
- Performed heavy lifting duties to facilitate project completion and maintain productivity.
- Maintained rigorous attention to detail to enhance overall project outcomes.
- Coordinated schedules for numerous clients, prioritizing accountability to meet deadlines effectively.
Pharmacy Technician
ABTS Pharmacy
Julesburg, CO
2014 - 2015
- Assisted pharmacists in dispensing medications and managing inventory levels.
- Maintained accurate prescription records while ensuring compliance with safety regulations.
- Contributed to maintaining a clean, organized pharmacy environment to enhance workflow efficiency.
- Answered incoming phone calls and helped address questions from customers and healthcare providers, if unknown referred to the Pharmacist.
Bookkeeper/Administrative Legal Assistant
Eugene Hynes Law Office
Oshkosh, NE
2010 - 2011
- Implemented filing systems for streamlined access to financial documents and reports.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Completed tax forms in compliance with legal regulations.
- Generated detailed financial reports for management review.
- Assisted with tax preparation, organized and reviewed all relevant financial documents.
- Compiled comprehensive legal documents based on attorney dictation and notes to support case preparation.
- Delivered exceptional customer service through effective handling of calls, faxes, and emails to address inquiries and resolve issues.
Certified Nursing Assistant
Garden County Nursing Home
Oshkosh, NE
11.2007 - 05.2010
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Assisted residents with daily living activities, ensuring comfort and safety.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure resident dignity.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Promoted independence in residents through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Maintained clean and safe environment, reducing risk of falls,infections, promoting overall health and safety.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
Education
Cosmetology
Western Nebraska Community College
Sidney, NE05-2007
Skills
- Calm and patient demeanor
- Compassionate
- Relationship Building Skills
- Problem-solving skills
- Confidentiality and HIPAA
Certification
Certified Nursing Assistant-expired
(I am Currently working to renew certification.)
CPR certified- current expiration date will be (9/27)
Timeline
Paraprofessional
Garden County Schools
08.2025 - Current
Unit Secretary
Garden County Nursing Home
04.2023 - 07.2024
Certified Nursing Assistant
Garden County Nursing Home
11.2007 - 05.2010
Bookkeeper
Kicks & Giggles Daycare
2014 - 2024
House Cleaner
Self Employed
2015 - 2023
Pharmacy Technician
ABTS Pharmacy
2014 - 2015
Bookkeeper/Administrative Legal Assistant
Eugene Hynes Law Office
2010 - 2011
Cosmetology
Western Nebraska Community College