Shandra Hill
Creola
Summary
Results-driven professional with a strong background in customer service and problem-solving. Demonstrated ability to enhance customer satisfaction and streamline operations through effective teamwork and communication.
Overview
8
8
years of professional experience
Work History
Team Member
Casey's
Axis, AL
07.2024 - Current
- Provided excellent customer service by efficiently handling transactions and resolving inquiries.
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall efficiency.
- Assisted in inventory management by restocking shelves and conducting regular stock checks.
Housekeeper
HHS
Mobile, AL
04.2024 - 04.2025
- Executed daily cleaning tasks to maintain high standards of hygiene and cleanliness in assigned areas.
- Operated cleaning equipment, including vacuum cleaners and floor polishers, ensuring proper usage and safety protocols.
- Collaborated with team members to coordinate cleaning schedules and prioritize tasks effectively.
- Implemented efficient cleaning techniques that improved overall workflow and reduced turnaround time for room readiness.
Direct Support Professional
Prestige
Mobile, AL
12.2020 - 12.2023
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Developed and implemented personalized care plans based on individual needs and preferences.
- Coordinated transportation for clients to medical appointments and community events, ensuring timely arrivals.
- Trained new staff on best practices for client support and safety protocols, fostering team collaboration.
Cashier
Joe V's Smartshop
Baytown, TX
04.2018 - 09.2020
- Processed high-volume transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Assisted customers with product inquiries, enhancing overall shopping experience and loyalty.
- Maintained organized checkout area, promoting cleanliness and operational efficiency during peak hours.
- Trained new staff on company policies and checkout procedures, fostering a collaborative work environment.
Education
Associate of Science - Surgical Technology
Virginia College
Mobile, AL06-2017
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Timeline
Team Member
Casey's
07.2024 - Current
Housekeeper
HHS
04.2024 - 04.2025
Direct Support Professional
Prestige
12.2020 - 12.2023
Cashier
Joe V's Smartshop
04.2018 - 09.2020
Associate of Science - Surgical Technology
Virginia College