Shandranekia Copeland
Glendale,AZ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Patient Care Technician
Community Bridges Inc.
Avondale, AZ
07.2022 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Administrative Assistant
RNDC (Youngs Market Company)
Phoenix, AZ
04.2019 - 06.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Organized weekly staff meetings and logged minutes for corporate records.
Office Manager
Big D's Bail Bonds
Crystal Springs, MS
01.2009 - 07.2018
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
Education
High School Diploma -
Crystal Springs High School
Crystal Springs, MS05.2007
Skills
- Needs Determination
- Repair and Maintenance Documentation
- Equipment Disinfection and Sterilization
- Fluid Measurement
- Vital Signs Collection
- First Aid
Timeline
Patient Care Technician
Community Bridges Inc.
07.2022 - Current
Administrative Assistant
RNDC (Youngs Market Company)
04.2019 - 06.2020
Office Manager
Big D's Bail Bonds
01.2009 - 07.2018
High School Diploma -
Crystal Springs High School