Tiffany Pierson
Baton Rouge,LA
Summary
Efficient and reliable Certified Nursing Assistant with excellent experience in hospital settings. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records. Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 8 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
9
9
years of professional experience
Work History
Patient Care Technician
NovaMed Surgery Center
Baton Rouge, LA
12.2019 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Answered patient assistance calls, assessed needs and offered qualified support.
Resident Care Aide
The Pearl At Jamestown
Baton Rouge, LA
05.2016 - 10.2019
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas.
- Remained alert to problems or health issues of clients and competently responded.
- Followed nutritional plans to prepare optimal meals.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Monitored and assisted residents through individual service plans.
Receptionist
Diversity Health Services
Baton Rouge, LA
03.2013 - 04.2016
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Troubleshot copy machines and printers and scheduled service as needed.
- Maintained confidentiality of information regarding clients and company.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided callers with address, directions, company website and related information.
- Resolved customer problems and complaints.
Education
Certified Nursing Assistant
Mia’s Medical Academy
Baton Rouge, LA07.2019
High School Diploma -
Excelsior Christian Academy
Baton Rouge, LA07.2011
Skills
- CNA Certification
- Medical Terminology
- CPR Certification
- Multitasking and Prioritization
- HIPAA Compliance
- Patient Care Quality
- Basic Life Support
- Room Cleaning and Restocking
- Verbal and Written Communication
- Heavy Lifting
- Quality Assurance
- Willingness to Learn
- Time Management
- Meal Preparation
- First Aid Certification
- Emotional Intelligence
- Attention to Detail
- Patient Safety Management
- Vital Signs Collection
- Linen Replacements
- Activities of Daily Living ADL Support
- Output Monitoring and Reporting
- Feeding Assistance
- Mobility Assistance
- Electronic Recordkeeping
- Nutrition and Diet
- Observation Documentation
- Needs Determination
- Fluid Measurement
- Empathy and Compassionate Care
- Oral Hygiene
- Medication Administration
- Emergency Response
- Infection Prevention and Control
Timeline
Patient Care Technician
NovaMed Surgery Center
12.2019 - Current
Resident Care Aide
The Pearl At Jamestown
05.2016 - 10.2019
Receptionist
Diversity Health Services
03.2013 - 04.2016
Certified Nursing Assistant
Mia’s Medical Academy
High School Diploma -
Excelsior Christian Academy
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