Summary
Overview
Work History
Education
Skills
Certification
Clinical Experience
Timeline
Generic

Shandria Gatlin

Houston,TX

Summary

I am a nursing student who is hardworking and passionate about my career. I'm a team player and someone my team can depend on. I'm seeking to advance my skills and I'm always willing to learn. I'm able to take on multiple task to meet team and patient goals while demonstrating confidence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

NRG Stadium
02.2020 - 03.2020
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.

Customer Service Assistant

Southwest Magic Food Program
05.2019 - 03.2020
  • Maintained clean and organized work environment to maintain customer safety.
  • Responded to customer calls and emails to answer questions about products and services.
  • Input quantities of food into the computer system per daycare
  • Monitored daycare centers food programs

Customer Service Cashier

Great American Cookies
05.2016 - 08.2016
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.

Education

Bachelor of Science in Nursing -

Chamberlain University College of Nursing
Houston, TX
12.2023

Pre Nursing Student

Lamar University
Beaumont, TX

Pre Nursing Student

Prairie View A & M University
Prairie View, TX

Pre Nursing Student

Lone Star College- University Park
Houston, TX

Skills

  • Time Management Skills
  • Organizational Skills
  • Medicine Administration
  • Effective Communication
  • Vital Sign Assessment
  • Customer Service
  • Critical Thinking
  • Patient Care Assessment
  • Task Prioritization
  • Basic Nursing Care
  • Strong Work Ethic

Certification

  • BLS CPR Certified
  • OSHA
  • HIPAA Regulations

Clinical Experience

  • Windsor Houston
  • HCA Healthcare Northwest
  • HCA Healthcare North Cypress
  • HCA Healthcare Southeast
  • Memorial Herman TMC
  • Menninger Clinic
  • Accent Care Hospice
  • HCA Healthcare Tomball (Current)

Timeline

Customer Service Cashier

NRG Stadium
02.2020 - 03.2020

Customer Service Assistant

Southwest Magic Food Program
05.2019 - 03.2020

Customer Service Cashier

Great American Cookies
05.2016 - 08.2016

Bachelor of Science in Nursing -

Chamberlain University College of Nursing

Pre Nursing Student

Lamar University

Pre Nursing Student

Prairie View A & M University

Pre Nursing Student

Lone Star College- University Park

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Shandria Gatlin