Shandria Holmes
Higher Education Administrator
Summary
Performance-driven Vice President with 15 years of experience aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
2
2
years of professional experience
Work History
Vice President of Student and Academic Affairs
Kennedy-King College
02.2024 - Current
- Collaborates with administrators, faculty, and staff to ensure that institutional effectiveness plans (IEPs) and/or systematic plans for evaluation (SPEs) include accessible and appropriate data, are consistently implemented, and reported, including a ‘closing of the loop', and lead to continuous improvement
- Ensure integrated planning, organizing, and coordinating of activities required for institutional research, and institutional effectiveness to occur
- Provide leadership in Institutional Effectiveness (Research, Evaluation and Planning, Accreditation, Strategy, Assessment)
- Manage the College Director of Grants and Compliance to lead the college's grant planning and development process
- Oversee the Director of Workforce Partnerships to ensure students secure employment or career advancement that makes a material economic impact on the student and the city
- Collaborate with the Vice President of Academic Affairs (AA) to ensure creative and innovative leadership for the creation of a culture in which continuous quality improvement and planning activities are integrated, understood, and practiced in ways consistent with the College's mission, values, and vision
- Promote institutional capacity for effective and meaningful outcomes assessment efforts and promotes common understanding and value in the use of assessment and continuous improvement
- Lead development, implementation, and ongoing monitoring of a system of integrated planning, assessment, and evaluation across the institution
- This will include research and analysis, environmental scanning, peer comparisons, monitoring of key trends, KPIs, and reporting on the progress of strategic initiatives to institutional constituencies and assure relevant, high-quality data collection and analysis, research, and evaluation—including projections, program feasibility, ROI, predictive analytics, and collaborate with the Vice President of Academic Affairs in policy analysis that addresses institutional and academic issues, performance, and health
- Pair analysis with decision-making throughout the institution to identify information needed for decisions that are consistent with the college's mission and strategic direction, and to ensure that decision-makers have ready access to that information
- Provide direction for activities related to data collection, analysis, reporting, and data archiving required for institutional effectiveness and regulatory requirements
- Offer recommendations to College President/CEO, and the senior leadership based on aggregated data and identified trends
- Serve as a thought partner on all accreditation matters
- Lead the development and sharing of useful reports and presentations that can be clearly understood by all audiences and inform decision-making
- Ensure professional development occurs for faculty and staff in the area of institutional effectiveness
- Identify and share potential and existing areas of vulnerability and risk as it relates to institutional effectiveness and develop corrective action plans for resolution in support of increasing academic excellence and improving student learning outcomes
- Coordinate program review plan by working with administrators, faculty, and staff who are collecting and reviewing data for their individual reviews
- Collaborate with leadership to develop and implement institutional processes in relation to operational activities, adhering to accreditation, regulatory, and ethical practice guidelines
- Provide support and leadership in the preparation of the decennial self-study and ongoing HLC compliance efforts
- Represent the institution in areas of expertise and responsibility to internal and external stakeholders as requested
- Manage departmental budgets
Dean of Instruction
Kennedy-King College
- Reviews courses to ensure they comply with the goals and objectives of the program
- Coordinates the revision of instructional materials every academic year
- Conducts in-service programs for all full and part-time faculty
- Conducts orientation meetings with new academic staff
- Directs and supervises faculty associated with the programs
- Provides necessary supplements for staff to accomplish the goals and objectives of the courses taught
- Advises staff in areas of improvement
- Regularly evaluates all faculty and provides constructive feedback on their work according to Board/Union Agreement
- Works with the Director of Planning and Development in preparing college credit grant applications and coordinating research projects as needed
- Prepares departmental budgets
- Monitors expenditures and ensures they are within budget parameters
- Coordinates courses, curricula and program development, evaluation, and follow-up
- Serves on Research and Assessment Committee, Marketing Committee, and Strategic Planning Committee, and others as needed
- Assists students in completing their academic goals and objectives
- Provides additional guidance and assistance as individually needed
- Investigates written complaints according to established college procedures
- Coordinates and prepares NCA self-study document and ICCB Program Review
- Collaborates with the Vice President regarding general college operational processes
- Supervises department chairpersons and coordinates monthly chairperson meetings.
Associate Dean of Instruction
Kennedy-King College
07.2022 - 07.2023
- Provided administrative and academic leadership to 8 academic programs in the applied sciences including, Automotive Technology, HVAC-R, Addictions Studies, Child Development, Social Service, Communication Design, Media and Visual Communications
- Provided assessment and compliance support to programs with specialized accreditation (NATEF, CODA, NAEYC, and IAODAPCA)
- Assisted with managing a combined operational budget of $2.5 million as well as directly managed two federal grants with a total annual award of $988,000
- Additional leadership duties included division class scheduling, textbook adoptions, program review and faculty observations
- Supervises program staff and oversees all program aspects including developing and scheduling courses, budgeting, registration, selection and hiring of instructors, and assessment of courses and learning outcomes, and program marketing
- Provides leadership and coordination in the design, implementation and continuous improvement of credit and certificate programs and services, in alignment with current and emerging industry needs
- Works collaboratively with faculty and industry partners on curriculum development and the implementation of courses and programs, with a focus on teaching excellence, student learning and success, assessment of outcomes, and the continuous improvement of programs
- Cultivates productive partnerships with industry and business partners and maintains day-to-day relationships, working collaboratively to assess the relevancy of coursework, identify emerging skills and hiring trends, and to procure new internship and externship opportunities
- Administers and manages apprenticeships and internships for careers programs, and provides administrative support to practicum programming and capstone courses required for the completion of various programs
- Within guidelines set by Board/Union Collective Bargaining Agreements, evaluates full-time and part-time faculty to ensure continuity of quality classroom instruction for both the credit and certificate programs
- Pursues and follows through with issues of concern and assists in resolving problems, including but not limited to student or faculty complaints, and follows appropriate procedures for their resolution
- Collaborates with college administrators and the Business Office in the development, monitoring, and management of budgets and the allocation of resources
- Ensures compliance with accreditation standards; participates in ICCB mandated program reviews, HLC institutional accreditation activities and accreditation processes for individual CTE programs
- Provides leadership in identifying outside funding opportunities and writes proposals to seek grants and external funding for specific projects and program initiatives in collaboration with the District Office
- Works with the Office of Research in planning for the collection and assessment of data to evaluate departmental programs and courses, create improvement plans, and recommend new curricular offerings.
Director of Academic Support Services
Kennedy King College
- Supervised tutors and other positions accountable for overseeing the day to day operations of the college's Academic Support Centers including the Math, Writing and Reading center
- Ensured centers were adequately staffed to meet tutoring needs of students in various subject areas and disciplines
- Responsible for developing robust academic support services and other data-driven strategies to impact student success
- Managed the Level Up Program
- Coordinated work efforts with District level managers to develop and implement key performance measures to evaluate the quality and effectiveness of tutoring programs and services, to identify potential gaps in services, and to implement change to improve the performance and quality of tutoring services
- Interviewed and provided final recommendations for the selection and hiring of professional and peer tutors
- Established performance measures and prepares performance evaluations for staff
- Represents the college at employee disciplinary hearings; administers disciplinary actions as required; and recommends termination of employment when appropriate
- Supported the development of an annual strategic plan and budget in the area of Academic Support Services
- Monitored expenditures to ensure adherence to the budget and resources needed to support all tutoring programs
- Reviewed student data using various reporting systems to identify trends and evaluate factors such as enrollment levels, retention rates and learning outcomes to assess the academic progress and success rate of students in completing courses and progressing towards completion/graduation
- Worked with Coordinators and college administrators in establishing policy and procedure manuals for tutoring programs, developing guidelines, and creating instructional materials and other resources to support tutoring services
- Provided tutoring centers and tutors with the needed resources to assist students in achieving a better understanding of specific subject material, improve academic capabilities, and develop study skills necessary for academic success
- Provided analysis and assessment to support faculty in identifying “at risk” students and initiating early alert procedures to provide students with needed tutoring and other academic support
- Collaborated with faculty to develop and implement an imbedded tutoring model to serve as supplemental instruction to improve course success rates
- Coordinated work efforts with Enrollment Management, Marketing and other stakeholders to develop outreach and communications campaigns to increase student awareness and engagement in tutoring programs and services
- Administered the Level UP Program, working with Instructors and campus administrators in implementing program including marketing and enrollment; monitoring the use of curriculum and academic software, and assessing and evaluating student outcomes
- Established performance measures; observes and evaluates performance of Level Up Instructors, professional and peer tutors, and other academic support staff; implements action plans to address performance issues of individual staff
- Oversaw development and implementation of academic strategic planning and budget preparation
- Directly managed an operating budget of $474,556.05 (FY18) for Academic Support Services.
Program Coordinator-Personal and Professional Development
Kennedy King College
- Recommended the hire of staff within the department or a specific area
- Supervised, trains, and manages their day-to-day activities in support of the program mission
- Monitored daily operational tasks in the department to ensure that the office runs effectively
- Collected and records weekly reports
- Assisted in the registration of students during registration and as needed
- Scheduled and assign tutors in support of an academic program
- Assisted instructors and staff in solving problems
- Developed and distributes publicity materials and keeps faculty and students abreast of department activities
- Monitored internal budgets and expenditures for the department
- Prepares reports for the Department Head approval
- Served as liaison between the College, operating staff and students
- Administered Personal and Professional Development Program (PPD) academic workflow including: development of schedule, instructor assignment, and creation of instructor contract for approval
- Administered PPD enrollment workflow including: student admissions and registration, and interface with district Workforce Development, Operational Excellence Center
- Performed and oversaw administrative duties in the Office of Academic Affairs
Project Director -MSEIP STEM Grant
Kennedy King College
- Monitored and controlled expenditures and coordinated with the Department of District Office Grants and Contracts for implementation as well as the U.S Department of Education, compliance, and reporting on expenditures related to project objectives
- Coordinated all Aspects of the Fall/Spring and Summer Bridge Programs and other Science, Technology, Engineering, and Mathematics (STEM) related program Activities
- Developed curriculum for the Summer Bridge Program
- Hired and Oversaw staff for year around Bridge Program
- Developed, coordinated and recommended the MSEIP Grant budgets($750,000)
- Planed, directed, evaluated and managed all activities of the MSEIP Grant and supports activities directed at students in STEM Disciplines
- Supported STEM outreach activities with Chicago Public schools high schools and four-year institutions in order to increase the enrollment of STEM students
- Identified STEM cohorts according to the grant objectives and provides academic support information
- Assured accurate documentation of MSEIP Grant fiscal records, student records and evaluation data
- Implemented administrative policies and procedures for compliance and reporting
- Directed administrative program assessment for continuous quality improvement
- Collected and analyzed data to inform review of strategic directions for program.
Program Manager
Rocket/Lyric Learning
- Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business, educational and other organizational objectives
- Provided leadership in the administration of project grant and related areas as identified by grant
- Built credibility, established rapport, and maintained communication with stakeholders at multiple levels, including those external to the organization
- Managed and set up after school programming in Math/Reading/Science for 20 Chicago public schools
- Developed and implemented marketing strategies to maximize enrollment
- Directed administrative program assessment for continuous quality improvement
- Collected and analyzed data to inform review of strategic directions for program
- Supervised over 65 teachers/tutors.
Senior Territory Manager
Educate Online
- Managed staff of 25 Enrollment Specialist in Chicago, Milwaukee, Minneapolis and Texas areas for online Educational Program that Increased targeted number of students enrolled from 2000 to 3550
- Doubled territory revenues from $1 million to $2.7 million
- Monitored market trends and developing long term relationships with schools, teachers, and parents
- Actively participated in key marketing activities to help make strategic contributions to product launches and advertising
- Effectively planned, scheduled, and managed marketing activities to support sale process, including direct marketing, shows and conferences
- Forecasted and managed a rolling 12-month pipeline by quarter reflecting planned opportunities and activities
- Oversaw territory office budgets
- Trained staff, enforcing organizational rules and regulations within the territory
- Prepared monthly and yearly projections for operations and associated costs
- Reviewed and approved expenditures on materials, equipment, support staff, and travel
- Prepared program reports for various territory office activities
- Managed over 500 parent provider fairs in Chicago and surrounding school districts
- Worked in cooperation with and effectively engaged other team resources in the client relationships.
Program Administrator
Knowledge Learning Corporation
- Managed, monitored, and evaluated 15 Chicago Public Schools NCLB Supplemental Education Services after school tutoring programs with over 500 students
- Trained new site managers, and teachers on reading and math teaching strategies and curriculum
- Supervised over 80 tutors
- Started up and implemented new SES programs in school
- Ordered and managed curriculum materials
- Prepared labor variance and other school reports
- Monitored budgets for profits and losses
- Taught reading and math tutoring sessions when staff were absent
- Tracked and reported attendance, participation, and program outcomes
- Monitored program for quality assurance
- Maintained budget and expense reviews to recognize areas to increase efficiency through flexing personnel and variable cost to revenue generation
- Developed and implemented marketing strategies to maximize utilization and enrollment
- Assisted with the recruitment, interviewing, and hiring of teachers/tutors for SES program
- Monitored job performance and recommended merit increases
- Worked with supervisor to maintain budget and expense reviews to recognize area to increase efficiency through flexing personnel and variable cost to generate revenue.
Education
Bachelor of Science - Food Systems
Michigan State University
East Lansing, MIMasters of Arts - Geographic and Economic Development
Chicago State University
Chicago, ILPh.D. - Higher Educational Leadership
National Louis University
Chicago, IL 09.2024 - Current
Skills
Team Leadership
Critical Thinking
Results-Driven
Decision-Making
Coaching and Mentoring
Strategic Planning
Team Leadership
Affiliations
- Member of Gamma Theta Upsilon, Geography Honor Society
- Member Kennedy King College Accreditation Criterion 5 Committee
- Member Kennedy King College Retention Committee
- Member Kennedy King College Honors Advisory Council
- Member Kennedy King College Co-Curricular Assessment Committee
- Co-Chair Kennedy King College Remediation Work group
- Core Member Kennedy Kin College Equity Strategic Planning Committee
Professional Development
- Community Development in Impoverished Neighborhoods. Paper presented at Student Research Symposium, Chicago State University, April 2012.
- Supervisor Essentials Training Program, City Colleges of Chicago March 2014-2017.
- Ethics Training Course. City Colleges of Chicago, April 2014-2021
- U.S. News STEM Solutions National Leadership Conference, April 2014-16
Timeline
Ph.D. - Higher Educational Leadership
National Louis University
09.2024 - Current
Vice President of Student and Academic Affairs
Kennedy-King College
02.2024 - Current
Associate Dean of Instruction
Kennedy-King College
07.2022 - 07.2023
Dean of Instruction
Kennedy-King College
Director of Academic Support Services
Kennedy King College
Program Coordinator-Personal and Professional Development
Kennedy King College
Project Director -MSEIP STEM Grant
Kennedy King College
Program Manager
Rocket/Lyric Learning
Senior Territory Manager
Educate Online
Program Administrator
Knowledge Learning Corporation
Bachelor of Science - Food Systems
Michigan State University
Masters of Arts - Geographic and Economic Development
Chicago State University
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