Shandrick Griffin
Oklahoma City,OK
Summary
A versatile worker with a background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues and customers, monitoring consistent growth and achieving key milestones. An enthusiastic problem solver and team player with mentoring, planning and decision-making skills.
Overview
8
8
years of professional experience
Work History
Project Coordinator
University Of Central Oklahoma
10.2023 - 03.2025
- Promoted program courses, activities and accomplishments, both internally and externally, to boost recruitment and retain diverse student body.
- Optimized classroom transitions while encouraging and reinforcing student instruction and liaising with administration department leaders.
- Recruited and hired staff members to help implement program initiatives.
- Increased parent satisfaction through superior IEP meetings and family conferences to improve parent-child bonding skills.
- Obtained feedback from parents regarding student learning success and classroom instruction.
- Retained interest and maximized receptive learning while assisting in student education.
- Monitored and tracked students' academic progress using Lacai Database method to encourage successful learning outcomes.
- Analyzed budget and implemented financial plans for academic programs and related events.
- Collaborated with faculty, staff and students to identify and address institutional challenges.
- Implemented strategies to increase student recruiting, engagement and retention.
Management Trainee
Enterprise Holdings
05.2022 - 07.2023
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Conceptualized innovative sales solutions to increase company revenue.
- Purchased or requisitioned supplies and equipment to facilitate timely delivery of services.
- Analyzed customer feedback to identify areas for improvement.
- Described product to customers and accurately explained details and care of merchandise.
- Used company reports to analyze sales, gross profit and inventory activities.
- Communicated with customers regarding back order availability, future inventory and special orders.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Sat in on disciplinary hearings to learn about conflict resolution in workplace.
- Gained knowledge of company policies, protocols and processes.
- Handled day-to-day customer or client questions via telephone or email.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees/myself and provided feedback on methods for reaching those milestones.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Developed detailed plans based on broad guidance and direction.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Student Administrative Assistant
University Of Central Oklahoma
03.2017 - 08.2021
- Scheduled office meetings and client appointments for staff teams.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed department budgets and generated financial reports for management review.
- Developed strategies to streamline and improve office procedures.
Education
Bachelor of Science - General Studies
University of Central Oklahoma
Edmond, OK12.2021
Skills
- Database training
- Microsoft Office Suite
- Adobe Acrobat
- Strategic planning
- Project and program management
- Learning management systems
- Presentation Skills
- Employee onboarding
- Mentoring
- Technical & Non-Technical Communication
Accomplishments
Enterprise Rent-A-Car: June (2022) MT/MA Elite Sales Event
Enterprise Rent-A-Car: Top 50% of MT's w/ Sales 3 of 6 Times
Timeline
Project Coordinator
University Of Central Oklahoma
10.2023 - 03.2025
Management Trainee
Enterprise Holdings
05.2022 - 07.2023
Student Administrative Assistant
University Of Central Oklahoma
03.2017 - 08.2021
Bachelor of Science - General Studies
University of Central Oklahoma
Similar Profiles
Gijung KoGijung Ko
Korean Tutor at University of Central OklahomaKorean Tutor at University of Central Oklahoma
Zach KimberZach Kimber
UCO Liberty Fest. Band Percussion Coordinator at University of Central OklahomaUCO Liberty Fest. Band Percussion Coordinator at University of Central Oklahoma
Binaebi OyaredeBinaebi Oyarede
Help Desk Technician at University of central oklahomaHelp Desk Technician at University of central oklahoma
Josey RallinsonJosey Rallinson
Care Giver at Self EmployedCare Giver at Self Employed
Isaac MartinezIsaac Martinez
Event Cleaner at T&C Cleaning LLCEvent Cleaner at T&C Cleaning LLC