Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shane Adams

Wantagh,NY

Summary

Driven professional with a proven track record in customer engagement and food preparation, honed at Chipotle and Wheelin' Willy's Skate Shop. Excelled in teamwork and interactive communication, significantly enhancing customer service standards. Demonstrated ability to train team members and improve operational efficiency, contributing to a notable increase in customer satisfaction. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience

Work History

Crew Member

Chipotle
05.2024 - 08.2024
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Took orders, prepared meals, and collected payments.
  • Assisted other team members to achieve goals.
  • Collaborated with team members to complete orders.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Worked front counter, drive-thru and other areas.

Retail Sales Associate

Wheelin' Willy's Skate Shop
03.2022 - 05.2024
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Coaching Staff Member

All American Gymnastics
10.2020 - 03.2022
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Provided guidance to athletes in overcoming challenges and identifying opportunities.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Ordered and maintained all recreational equipment.
  • Assisted in preparing recreational materials and supplies for each activity.

Retail Sales Associate

J&B Restaurant Partners Top Flight Foods
07.2021 - 08.2021
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma -

Wantagh High School
Wantagh, NY
06.2024

Skills

  • Customer Engagement
  • Customer Service
  • Food Preparation
  • Teamwork and Collaboration
  • Interactive communication skills

Languages

Chinese (Mandarin)
Limited Working
English
Native or Bilingual
Spanish
Professional Working

Timeline

Crew Member

Chipotle
05.2024 - 08.2024

Retail Sales Associate

Wheelin' Willy's Skate Shop
03.2022 - 05.2024

Retail Sales Associate

J&B Restaurant Partners Top Flight Foods
07.2021 - 08.2021

Coaching Staff Member

All American Gymnastics
10.2020 - 03.2022

High School Diploma -

Wantagh High School
Shane Adams