Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline

Shane Albrecht

Park City,KS

Summary

General Manager with extensive experience at Liberty Tax Service, specializing in tax compliance and client service. Successfully trained staff to improve operational efficiency and promote collaboration. Focused on regulatory adherence and client satisfaction, leading to enhanced service delivery and team performance.

Overview

22
22
years of professional experience
2
2
Certification

Work History

General Manager

Liberty Tax Service
Wichita, Kansas
01.2010 - Current
  • Trained and mentored staff on tax compliance and customer service standards.
  • Coordinated staff schedules to maximize coverage during peak hours.
  • Fostered a collaborative environment, prioritizing client satisfaction and support.
  • Ensured compliance with federal and state tax regulations across all branches.
  • Educated employees on operational duties, policies, and procedures.
  • Oversaw daily operations for tax preparation and client service teams.

Tax Preparer

Jim's Accounting and Tax Service
Halstead, Kansas
12.2003 - 05.2009
  • Prepared individual and business tax returns using accounting software.
  • Reviewed financial documents for accuracy and compliance with tax regulations.
  • Assisted clients in understanding tax obligations and filing procedures.
  • Filed electronically through approved software programs.
  • Maintained accurate records of all client transactions and filings.
  • Assisted customers with any questions they had about their taxes or filing status.
  • Compiled data from clients to accurately complete tax forms.

Education

BBA - Business Administration

Wichita State University, Wichita, KS
05-1996

BBA - Economics

Wichita State University, Wichita, KS
05-1996

Skills

  • Tax compliance
  • Client service and support
  • Staff training and development
  • Operations oversight
  • Schedule coordination

Affiliations

  • Amateur Radio Operator, Extra Class. KØBHR

Certification

  • Registered Income Tax Preparer, 2013
  • Annual Filing Season Program Participant, 2014 to date

References

References available upon request.

Timeline

General Manager - Liberty Tax Service
01.2010 - Current
Tax Preparer - Jim's Accounting and Tax Service
12.2003 - 05.2009
Wichita State University - BBA, Business Administration
Wichita State University - BBA, Economics

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