Shane Barrett

• High call volume and current 911 experience
• Utilized radios to maintain contact with base station personnel while en route to an incident site.
• Performed patient assessments for injuries or illnesses and provided appropriate treatment based on findings.

• Assessed patients' conditions during transport and communicated findings to healthcare staff upon arrival at hospital.
• Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
• Demonstrated dedication to providing quality care through continued training and education.

•High call volume, 911 experience.

• Documented patient information, treatments provided, and changes in condition on appropriate forms.

• 72 hour mandatory work weeks, experience on incident command system and extensive patient care and interventions with ALS.

• Travel EMT experience.

• Provided leadership and direction to customer service representatives.
• Monitored customer service quality standards and provided feedback to team members.
• Resolved escalated customer complaints and inquiries in a timely manner.