Shane Blevins
Ole Nugget Corporation
Fallon
2027
years of professional experience
Dynamic and detail-oriented professional with a proven track record at Ole Nugget Corporation, excelling in customer service, guest service, and team collaboration. Adept at optimizing operations and enhancing guest satisfaction through effective problem-solving and meticulous time management, Committed to maintaining high standards of cleanliness and safety while fostering a positive work environment.
Work History
Housekeeper
- Cleaned guest rooms, bathrooms, and common areas using standard housekeeping procedures
- Sanitized surfaces and high-touch areas to maintain safe, hygienic environments
- Replenished linens, toiletries, and supplies for consistent room readiness
- Inspected rooms for cleanliness issues and corrected missed details promptly
- Followed safety guidelines when handling cleaning chemicals and equipment
- Maintained orderly work areas while meeting routine housekeeping standards
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Shift Manager
11 Months- Supervised shift operations, assigning tasks and maintaining workflow consistency
- Trained crew members on procedures, safety practices, and service standards
- Monitored inventory levels and coordinated restocking to prevent service interruptions
- Resolved customer concerns promptly while maintaining professional service quality
- Managed opening and closing procedures, including cash handling and facility checks
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Tracked receipts, employee hours, and inventory movements.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Slot Attendant
1 Year 1 Month- Assisted guests with slot machine questions, gameplay issues, and account inquiries
- Monitored gaming floor to identify machine malfunctions, jackpot needs, and service requests
- Reset slot machines, cleared errors, and coordinated technical support for equipment issues
- Processed ticket redemptions, hand pays, and payout documentation accurately
- Maintained clean, organized gaming areas while following casino security and compliance procedures
- Responded quickly to guest concerns, resolving issues with courteous and professional service
- Communicated machine status updates to supervisors and maintained smooth floor operations
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
- Connected with guests on personal level to build loyalty.
- Provided timely support to other departments as needed, fostering positive working relationships across the casino property.
- Contributed to the casino''s positive reputation by consistently delivering courteous, professional service that exceeded guest expectations.
- Built rapport with regular patrons, recognizing and remembering their preferences to personalize their gaming experience.
- Supported seamless operations during busy periods by effectively multitasking and prioritizing responsibilities as needed.
- Educated guests on gameplay rules, betting procedures, and payout structures, enhancing their overall enjoyment of the casino atmosphere.
- Dispensed machine payouts and provided change for players.
- Troubleshot machine malfunctions and diagnosed root causes.
- Aided in maintaining regulatory compliance by adhering to established policies, procedures, and guidelines within the gaming industry.
- Improved overall casino experience for guests by providing attentive service and maintaining a clean gaming area.
- Maintained a safe environment for all guests by quickly addressing any hazards or safety concerns in the gaming area.
- Ensured accurate record-keeping of transactions, maintaining detailed logs of jackpot payouts and machine repairs.
- Set up new loyalty memberships and updated existing accounts.
- Attended ongoing training sessions to enhance knowledge of industry trends and maintain a high level of expertise in slot attendant responsibilities.
- Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
- Documented exchanges accurately, reconciled transactions and processed authorization forms.
- Reported and filed paperwork for casino transactions, noted and investigated discrepancies and reported on notable incidents.
- Complied with gaming commission rules by verifying players' ages.
- Protected cage from unauthorized access and monetary losses by consistently following security protocols.
- Completed casino cage transactions on behalf of customers.
- Counted cash and casino chips to accurately reconcile transaction reports.
- Handled money, ticket and chips exchanges for customers.
- Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
- Oversaw casino floor activity to foster efficient service and maintain guest safety.
- Audited money drawers and hand or machine-counted large cash values.
- Sold chips, tokens, and tickets to patrons.
- Balanced books with daily summary reconciliations.
Education
Medical Assistant - Medical Assisting
High School Diploma
Skills
Teamwork
Housekeeping
Customer service
Bathroom cleaning
Mopping and sweeping
Vacuuming and sweeping
Cleaning bathrooms
Cleaning techniques
Health and safety compliance
Bed making proficiency
Residential cleaning
Kitchen cleaning
Dusting furniture
Customer service-focused
Excellent oral and written communication
Interior and exterior cleaning
Complex Problem-solving
Guest relations
Multitasking and organization
Detail-oriented
Equipment operation
Product knowledge
Bloodborne pathogens
Focused and detail-oriented
Exceptional time management
Hardworking
Multitasking and prioritizing
Team support and collaboration
Professional and courteous
Quick response time
Tasks handled quickly
Timeline
Shift Manager
Ole Nugget Corporation
11.2025 - CurrentRead More
Slot Attendant
WCW Corporation
10.2024 - 11.2025Read More
Housekeeper
Self Employed Services
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Milan Institute
Medical Assistant from Medical Assisting
Read More
Taft Union High School
High School Diploma
Read More