Results-oriented professional with expertise in product knowledge and customer engagement. Enhanced team performance through targeted training and data analysis. Streamlined processes and resolved escalations to ensure high-quality service delivery and satisfaction. Focused on driving outcomes and promoting collaboration.
Overview
8
8
years of professional experience
Work History
Recruitment Coordinator
Maker's Pride Via Randstad
08.2026 - 11.2026
Coordinated candidate interviews, calendars, and hiring manager communication across high-volume requisitions.
Managed applicant tracking system updates, ensuring accurate candidate records and workflow progression.
Sourced and screened candidates for job requirements, availability, and client fit.
Resolved scheduling conflicts and candidate inquiries, maintaining responsive service throughout the hiring process.
Developed strong relationships with hiring managers, understanding their requirements and providing tailored talent pipelines.
Supported job fairs, open houses, and recruiting events.
Recruiting Coordinator
Randstad
05.2023 - 02.2026
Fielded candidate inquiries regarding schedules, assisted with updates, and addressed special needs to improve candidate experience.
Provided customer service support to Google recruiters and candidates, ensuring clear communication and timely assistance to facilitate recruitment processes.
Managed high volume of customer inquiries and tickets, ensuring accuracy and efficiency in resolutions.
Scheduled in-person interviews using the new workflow to ensure efficient processes.
Supported the batch team in processing scheduling requests for various roles.
Assisted our team with updating our self-audit checklist to make it easier for us to self-audit.
Provided support to team members to streamline workflow processes.
Google via Randstad Sourceright, Remote, TX
Coordinated complex interview schedules across recruiters, hiring managers, and candidates using ATS and calendar systems.
Managed candidate communications, providing timely updates and clear interview instructions throughout the recruiting process.
Managed candidate communications, providing timely updates and clear interview instructions throughout the recruiting process.
Screener
Randstad
05.2021 - 05.2023
Analyzed incoming resumes against job postings, ensuring alignment with hiring requirements.
Managed applicant data to streamline hiring process.
Communicated with recruiters to maintain smooth candidate pipeline.
Achieved and exceeded productivity and engagement targets consistently.
Facilitated software engineering placements, driving team success.
Provided training to new teammates, ensuring continuity of quality performance.
Piloted new processes and special projects based on team needs.
Tested Ghire 2.0 software features during beta phase to provide feedback.
Google via Randstad Sourceright, Remote, TX
Reviewed incoming cases against established guidelines, ensuring accurate screening and timely routing.
Prioritized high-volume queues, maintaining workflow continuity and consistent service levels.
SWAT Team Member
Randstad
05.2021 - 05.2023
Proficient in various workflows, with a specialization in screening and scheduling.
Supported screening teams during high-volume periods, resulting in timely candidate evaluations.
Collaborated with recruiters to schedule candidates, enhancing positive candidate experience.
Managed urgent SWE and non-SWE tickets, ensuring prompt resolutions.
Played a key role in training new teammates, ensuring a cohesive and effective team.
Collaborated remotely with Randstad Sourceright to support Google recruitment efforts, enhancing candidate engagement.
Mentored junior team members on best practices for quality assurance and compliance management, fostering a culture of continuous learning and development.
Displayed strong communication skills while working with both customers and team members for efficient service delivery.
Refurbished Spare Part Team Lead
Dell
06.2018 - 04.2021
Employed tools to verify accurate dispatch of parts to representatives.
Collaborated with sales reps to address escalations and improve customer satisfaction.
Monitored and reported metrics daily, weekly, and quarterly to support informed decision-making.
Vetted incoming requests for the proper information to complete a request.
Trained new employees on processes and tools to ensure smooth onboarding.
Led daily team operations, aligning workloads with service targets and delivery priorities.
Coached team members on procedures, quality standards, and productivity expectations.
Education
Digital Media Associates Degree - Digital Communications And Media
Lansing Community College
Lansing, MI
Skills
Candidate Sourcing & Prescreening
Volume Candidate Sourcing
Technical Roles Recruitment
Manufacturing & Skilled Trades Recruitment
Temporary Staffing Coordination
ATS & HRIS Systems
Recruitment Event Planning
Training sessions
Candidate Relationship Management
Resume screening
Candidate tracking
Timeline
Recruitment Coordinator
Maker's Pride Via Randstad
08.2026 - 11.2026
Recruiting Coordinator
Randstad
05.2023 - 02.2026
Screener
Randstad
05.2021 - 05.2023
SWAT Team Member
Randstad
05.2021 - 05.2023
Refurbished Spare Part Team Lead
Dell
06.2018 - 04.2021
Digital Media Associates Degree - Digital Communications And Media
Recruitment & Talent Selection Coordinator at Arlington Independent School DistrictRecruitment & Talent Selection Coordinator at Arlington Independent School District