Shane Brown
Apex,NC
Summary
Proven Barber and CNA with a track record of enhancing customer satisfaction and retention at Extraordinary Cuts, demonstrated through expert hair care advice and compassionate patient support. Adept in maintaining safety and hygiene, I excel in verbal communication and team collaboration, ensuring top-notch service delivery with a significant focus on results.
Overview
19
19
years of professional experience
Work History
Barber
Extraordinary Cuts
Fuquay-Varina, NC
02.2011 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Styled hair according to customer preferences.
Cna
Cary Health Rehab
Cary, NC
09.2005 - 06.2016
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Lee Senior
Sanford, NC07.1996
Skills
- Quick Learner
- Team Collaboration
- Customer safety
- Verbal communication strength
Timeline
Barber
Extraordinary Cuts
02.2011 - Current
Cna
Cary Health Rehab
09.2005 - 06.2016
Lee Senior