Shane Cormier

Responsible for daily, short term, and long term operations of 100,000+ sq. ft. facility with manufacturing and warehousing capabilities.

Responsibilities Include

• Oversee employee production scheduling, monitoring, evaluation, and mentoring
• Oversee vendor management, analysis, selection and negotiation
• Planning and implementation of special projects throughout the facility
• Overseeing the maintenance and repairs of 65+ pieces of manufacturing equipment
• Oversee scheduling of 40+ employees for 2 shifts, taking into account customer traffic and employee strengths
• Increased productivity and throughput by 55% while maintaining near original staffing and operational costs
• Manage, train, and motivate production employees to continuously improve knowledge and abilities in commercial print and print finishing field
• Oversee the efficiency, cleanliness, and organization of the manufacturing work space, working closely with employees and team leaders to systemize tasks
• Evaluate suppliers to assess quality, timeliness and compliance of deliveries. Maintain tight cost controls and maximize business operational efficiency
• Delegate daily tasks to Team Leaders, streamlining daily progress and efficiencies
• Observe each employee's individual strengths and initiated mentoring program to improve areas of weakness
• Updated quality control standard methods and procedures to meet customer SLA and compliance requirements
• Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
• Analyzed overall production systems and process efficacy in order to drive incremental sales, profitability, and exceed business goals and objectives

Duties included the management, planning, and evaluation of the daily and long term activities for all aspects of Laminating & Coatings Departments including but not limited to employee/machine scheduling, setting & maximizing production goals for individual employees/departments, ordering materials, negotiating with suppliers, coordinating with other departments to ensure customer satisfaction, and working with maintenance to ensure machines are running at optimal performance.

• Improved quality processes for increased efficiency and effectiveness
• Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
• Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision
• Maintained material and stock levels consistent with business requirements while meeting target capital objectives
• Supervised and led 10+ employees to high performance levels in cross-functional matrix management structure

Active in customer service with small role in outside sales. Was able to increase sales volume and eventually assist in developing and mentoring our customer service team with new policies and guidelines.

• Routinely turned around low-performing client accounts by identifying business development opportunities to increase their sales volume
• Fostered deep client relationships by providing outstanding client management, leading to exceptional client satisfaction rooted in repeatable, process-driven approaches
• Capitalized on multiple up-sell opportunities with new and potential customers, resulting in increased revenues
• Directed personnel training and mentored 8 team members to promote productivity, accuracy and commitment to friendly service
• Developed and implemented standards for staff to provide consistent service to customers

• Routinely turned around low-performing client accounts by identifying business development opportunities to increase their sales volume
• Spearheaded project management while continually seeking to improve areas, ranging from the bidding process to collaborating and working hands-on with the employee production team ensuring project quality and on-time completion
• Developed and engaged workforce and positive company culture through training, mentoring, and evaluating staff
• Fostered deep client relationships by providing outstanding client management, leading to exceptional client satisfaction rooted in repeatable, process-driven approaches
• Built sales and growth strategies, generated leads and led entire project life cycle from initial bid creation to producing print marketing and packaging
• Carefully crafted and managed project and production timeline's, oversaw day-to-day activities and deliverables, and seamlessly handled any needed logistics

Co-founder and Owner of Advanced laminating & Finishing

• Developed business plan, processes and procedures to provide superior finishing services to the commercial print industry
• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
• Used well-honed negotiation skills to garner cost-effective pricing and finance terms for Laminating, Coating, and finishing equipment
• Founded and managed Print Finishing business, growing revenue from inception to over $1 MM in first year and to $4 MM within 5 years
• Managed day-to-day business operations, including Human Resources, Customer Service, Scheduling, Manufacturing, and Logistics starting with 3 employees and 2500 sq. ft. facility and selling with 22 employees and 12,500 sq ft
• Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to issues
• Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
• Established, optimized and enforced business policies to maintain consistency and high-quality standards across all operations

Started at Laminations East as a machine operator and quickly became part of the management team. Utilizing expertise and knowledge of current machinery and processes, was able to increase throughput, profit margins and customer satisfaction and turned around an otherwise lagging business.

• Reduced average contract expenses by 35% through aggressive negotiations with vendors
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
• Implemented policies and standard operating procedures for continuous improvement
• Devised, deployed and monitored processes to boost long-term business success and increase profit levels by 30%
• Conducted performance reviews each quarter, offering praise and recommendations for improvement
• Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
• Spear headed quality control measures to minimize downtime and propel and retail sales
• Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for employees
• Organized preventive maintenance to reduce downtime and line shutdown or production delays
• Managed and allocated staff and material resources to meet production goals
• Monitored employee productivity and optimized procedures to reduce costs
• Oversaw day-to-day operations, including supervising 35+ person team