Shane Dhillon
Roseville,CA
Summary
Compassionate professional with a solid background in patient care and safety. Recognized for effective training and strong knowledge of HIPAA and infection control protocols, ready to contribute to a dynamic healthcare team.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Shift Lead
Dutch Bros
Roseville, CA
09.2022 - Current
- Supervised daily operations to ensure efficient workflow and team collaboration.
- Trained new employees on company standards and customer service practices.
- Managed inventory levels and restocked supplies to maintain product availability.
- Coordinated team schedules to optimize staffing during peak hours.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Responded to customer inquiries and complaints in a professional manner.
Crew Member
Nuyo Frozen Yogurt
Roseville, CA
05.2022 - 09.2022
- Maintained cleanliness and organization of workstations and dining areas.
- Operated point-of-sale system for accurate transaction processing.
- Assisted in inventory management by restocking supplies as needed.
- Collaborated with team members to ensure efficient service during peak hours.
- Followed food safety protocols to ensure product quality and safety standards.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Bachelor of Science -
Sacramento State
Sacramento, CA05-2027
High School Diploma -
Woodcreek Higschool
Roseville, CA05-2023
Skills
- Equipment maintenance
- Team leadership
- Communication skills
- HIPAA
- Client documentation
- Infection control
- Patient care and safety
- Medical record tracking
- Medical terminology
Certification
CNA Certification - SisuCare, Issued October 2025
Timeline
Shift Lead
Dutch Bros
09.2022 - Current
Crew Member
Nuyo Frozen Yogurt
05.2022 - 09.2022
Bachelor of Science -
Sacramento State
High School Diploma -
Woodcreek Higschool