Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Assistant General Manager
Shake Shack
02.2013 - 07.2025
Meat Packing District
I look over a full staff of team members from 25 to 40 team members.
Have knowledge with Menu link, Crunchtime, Team Live, Counting inventory in the store weekly, Placing delivery orders from vendors that we use such as PFG, BALDOR, MANHATTAN BEER
Open and close the store for our business hours.
Motivated, trained, and disciplined employees to maximize performance.
Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Security Officer
AG Security Group Inc
06.2025 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
High School -
William E Grady
Brooklyn
06-2012
Skills
Sales forecast
Experienced in hiring team members
Collaborative and able to excel in fast-paced environment