Shane Dorsett
Academy Sports and Outdoors
Granbury
3
years of professional experience
Dedicated worker with strong customer service skills, adept at conflict resolution and effective communication. Committed to enhancing customer experiences and ensuring transaction accuracy.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in a sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in [Desired Position] role.
Work History
Cashier
2 Years 4 Months- Processed customer transactions efficiently at HEB Grocery Store.
- Welcomed customers and resolved product inquiries to enhance shopping experience.
- Worked with team to streamline checkout operations for improved service speed.
- Educated new cashiers on customer service techniques and operational procedures to ensure consistent service quality.
- Collaborated with team to optimize checkout operations.
- Trained new cashiers on customer service and operational procedures.
Cashier
1 Month- Assisted customers with product inquiries and recommendations, improving overall satisfaction.
- Provided professional assistance with product inquiries and recommendations to enhance customer experience.
- Resolved customer complaints promptly, ensuring retention and loyalty.
- Collaborated with team members to enhance service quality and streamline operations.
Sales Associate
6 Months- Provided exceptional customer service, ensuring positive shopping experiences and fostering repeat business.
- Processed transactions accurately using point-of-sale systems, contributing to efficient checkout operations.
- Assisted in inventory management, organizing stock and maintaining optimal product displays to enhance visibility.
- Collaborated with team members to achieve sales goals, promoting teamwork and shared success.
Education
High School Diploma
Skills
Money handling expertise
Retail operations
Sales strategies
Teamwork and collaboration
Conflict resolution
Communication skills
Transaction processing
Customer service
Education and Training
other
Timeline
Sales Associate
Academy Sports and Outdoors
01.2026 - 07.2026Read More
Cashier
Spirit Halloween Super Store
09.2025 - 10.2025Read More
Cashier
HEB Grocery Store
06.2023 - 10.2025Read More
Granbury High School
High School Diploma
Read More