Shane Drechsel
Sentry Insurance
Stevens Point,WI
1
Certification
17
years of professional experience
Dedicated and results-driven professional with a strong background in claims operations, workflow oversight, and team development. Proven track record of auditing financial transactions, maintaining rigorous compliance, and coaching high-performing teams. Eager to leverage internal claims expertise, operational leadership, and a commitment to quality to support and guide Sentry’s claims support professionals.
Work History
Associate Claims Technician
1 Year 10 Months- Audit complex claims to ensure accuracy, quality standards, and regulatory compliance.
- Process timely and accurate payments to claimants and vendors.
- Conduct thorough audits of payment reports to maintain financial integrity and catch discrepancies.
- Spearhead training and mentorship for peers and new team members, facilitating smooth onboarding and consistent workflow execution.
Sheet Metal Worker
1 Year 7 Months- Fabricated and installed custom sheet metal products and commercial ventilation systems according to strict specifications and drawings.
- Maintained and repaired heavy equipment using precision techniques including welding, soldering, and brazing.
- Ensured strict adherence to workplace safety regulations and quality control standards across all job sites.
Owner / Operator
6 Years 5 Months- Managed daily operations, overseeing fiscal performance, workflow planning, and cost-control strategies.
- Supervised staff performance, conducting regular evaluations to drive productivity, efficiency, and customer satisfaction.
- Created and implemented comprehensive employee onboarding and training programs to boost retention and teamwork.
- Reconciled daily sales, managed financial transaction reports, and prepared bank deposits.
- Developed pricing strategies based on operational costs, market competition, and business goals.
E-4 / Corporal
4 Years- Led and supervised personnel during daily operations and mission-critical assignments, ensuring tasks were completed safely, efficiently, and on schedule
- Provided direction, mentorship, and hands-on training to junior personnel to improve performance and operational readiness.
- Made time-sensitive decisions in high-pressure environments while prioritizing personnel safety and mission success.
- Coordinated vehicle recovery and transportation operations while ensuring compliance with safety procedures and established standards.
Education
Associate of Applied Science - Renewable Energy
Dean’s List (Fall 2022, Spring 2022)
Certificate - Construction Trades, HVAC
Skills
Claims & Financial Operations: Claim Auditing
Payment Processing
Financial Report Auditing
Quality Assurance
Leadership & Coaching: Peer Mentorship
New Hire Onboarding
Performance Management
Team Development
Administrative & Management: Operational Oversight
Process Optimization
Resource Scheduling
Workflow Planning
Certification
OSHA 10 Certified, Universal 608 Certified
Timeline
Associate Claims Technician
Sentry Insurance
12.2024 - CurrentRead More
Sheet Metal Worker
Egi
05.2023 - 12.2024Read More
Owner / Operator
Culver’s Restaurant
06.2015 - 11.2021Read More
E-4 / Corporal
United States Marine Corps
04.2009 - 04.2013Read More
Mid-State Technical College
Certificate from Construction Trades, HVAC
Read More
Mid-State Technical College
Associate of Applied Science from Renewable Energy
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