Shane Ellis
Athens,TX
Summary
Extensive experience at UT Health Athens, excelling in secretarial duties, patient interaction and effective communication. Proven track record in enhancing patient satisfaction and fostering team collaboration. Adept at training new staff and implementing workflow improvements, ensuring compliance with hospital procedures while maintaining a safe and supportive environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
ED Ward Clerk
UT Health Athens
07.2020 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted in maintaining a clean and safe ward environment by following infection control protocols and reporting issues to appropriate personnel.
- Optimized inventory management processes for ward supplies by regularly monitoring stock levels and submitting timely requisition requests to the purchasing department.
- Supported medical staff during emergencies by promptly alerting relevant personnel and providing necessary assistance as needed.
- Assisted in the training and onboarding of new ward secretaries, sharing expertise and providing guidance to ensure smooth integration into the team.
- Elevated workplace safety standards through adherence to hospital policies regarding fire drills, equipment maintenance checks, and employee training sessions.
- Promoted a positive work environment by fostering respectful relationships with colleagues, patients, and their families.
- Enhanced interdisciplinary collaboration through active participation in team meetings, contributing valuable insights from the ward secretary perspective.
- Promoted a culture of continuous improvement by actively seeking feedback from colleagues and implementing changes to improve workflow processes within the ward.
- Improved patient satisfaction by efficiently and responding to the patient call light system.
- Improved patient care by providing timely and accurate documentation of vital signs, assessments, and interventions.
- Boosted patient satisfaction by addressing concerns promptly, offering emotional support, and maintaining a comfortable environment during their stay.
- Assisted physicians and nurses in performing minor procedures such as suturing wounds, splinting fractures, and applying dressings to ensure optimal healing outcomes.
- Upheld patient confidentiality by adhering to HIPAA guidelines and protecting sensitive information from unauthorized access.
- Enhanced overall emergency department performance by actively seeking feedback from colleagues and implementing constructive suggestions for improvement.
- Advanced overall quality improvement initiatives by participating in ongoing training sessions and staying updated on best practices in emergency medicine.
- Promptly responded to critical situations, assisting in life-saving interventions like CPR administration and defibrillation techniques.
- Supported the nursing team through efficient handling of non-medical tasks like transporting patients between units or ensuring bed availability for new admissions.
- Streamlined ED operations by stocking treatment rooms with necessary supplies and maintaining cleanliness in all areas.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
Logistics Specialist
Brookshire Grocery
01.2020 - 06.2020
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
ED Ward Clerk /ED Technician
UT Health Athens
12.2016 - 12.2019
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted in maintaining a clean and safe ward environment by following infection control protocols and reporting issues to appropriate personnel.
- Optimized inventory management processes for ward supplies by regularly monitoring stock levels and submitting timely requisition requests to the purchasing department.
- Supported medical staff during emergencies by promptly alerting relevant personnel and providing necessary assistance as needed.
- Assisted in the training and onboarding of new ward secretaries, sharing expertise and providing guidance to ensure smooth integration into the team.
- Elevated workplace safety standards through adherence to hospital policies regarding fire drills, equipment maintenance checks, and employee training sessions.
- Promoted a positive work environment by fostering respectful relationships with colleagues, patients, and their families.
- Enhanced interdisciplinary collaboration through active participation in team meetings, contributing valuable insights from the ward secretary perspective.
- Promoted a culture of continuous improvement by actively seeking feedback from colleagues and implementing changes to improve workflow processes within the ward.
- Improved patient satisfaction by efficiently and responding to the patient call light system.
- Improved patient care by providing timely and accurate documentation of vital signs, assessments, and interventions.
- Boosted patient satisfaction by addressing concerns promptly, offering emotional support, and maintaining a comfortable environment during their stay.
- Assisted physicians and nurses in performing minor procedures such as suturing wounds, splinting fractures, and applying dressings to ensure optimal healing outcomes.
- Reduced wait times for laboratory results by efficiently collecting blood samples using proper venipuncture technique.
- Upheld patient confidentiality by adhering to HIPAA guidelines and protecting sensitive information from unauthorized access.
- Enhanced overall emergency department performance by actively seeking feedback from colleagues and implementing constructive suggestions for improvement.
- Advanced overall quality improvement initiatives by participating in ongoing training sessions and staying updated on best practices in emergency medicine.
- Promptly responded to critical situations, assisting in life-saving interventions like CPR administration and defibrillation techniques.
- Supported the nursing team through efficient handling of non-medical tasks like transporting patients between units or ensuring bed availability for new admissions.
- Streamlined ED operations by stocking treatment rooms with necessary supplies and maintaining cleanliness in all areas.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
Education
Associate of Applied Science - Nursing
Trinity Valley Community College
Athens, TX05-2025
Associate of Arts -
Trinity Valley Community College
Athens, TX05-2021
Skills
- Team collaboration
- Inventory management
- Effective communication
- Time management
- Training and onboarding
- HIPAA compliance
- Hospital procedures
- Patient confidentiality
- Follow-up coordination
- Multitasking capacity
- Customer service
- Problem-solving abilities
Certification
BLS Certified
Timeline
ED Ward Clerk
UT Health Athens
07.2020 - Current
Logistics Specialist
Brookshire Grocery
01.2020 - 06.2020
ED Ward Clerk /ED Technician
UT Health Athens
12.2016 - 12.2019
Associate of Applied Science - Nursing
Trinity Valley Community College
Associate of Arts -
Trinity Valley Community College
Similar Profiles
Lisa BainesLisa Baines
Registered Nurse at UT Health AthensRegistered Nurse at UT Health Athens
Destiny HuntDestiny Hunt
RN, ER at UT Health AthensRN, ER at UT Health Athens
SHERINE BAILEYSHERINE BAILEY
Registered Nurse at UT Health AthensRegistered Nurse at UT Health Athens