Shane Everett
Boise,ID
Summary
Reliable Class A Truck Driver with experience in managing routes efficiently and ensuring safe delivery of goods. Skilled in operating many vehicle combinations, vehicle maintenance, route planning, and customer service, consistently meeting deadlines and exceeding expectations in fast-paced environments. Able to work independently and always willing to learn new skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Pickup and Delivery Driver/Commercial Driver Trainer
Old Dominion Freight Line, Inc.
Boise, ID
10.2017 - Current
- Pick up and Delivery Driver:
- Utilized electronic logging device to maintain DOT hours of service requirements.
- Utilized handheld device to complete routes, equipment logs, freight damage or shortage reports, and communication with dispatch, just to name a few.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Determined optimal routes based on GPS application information and knowledge of local routes. Sometimes using instinct and common sense of direction.
- Inspected vehicles for mechanical items and safety issues before each trip.
- Checked shipping papers to determine nature of load and presence of hazardous materials. Utilized placards and segregation as needed.
- Processed shipment documents neatly and efficiently for each load.
- Loaded trucks and safely secured freight to prevent damage during transportation. Also unloaded truck utilizing liftgate, pallet jack, hand truck or forklift.
- Communicated with customers regarding their orders, including estimated arrival times and potential delays due to traffic or weather conditions.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Deliver freight in all kinds of inclement weather, in all kinds of locations, from the tightest downtown alleyway to the ranch out in McCall that was 4 miles off the highway, and to the power plant out at Oxbow, and everything in between.
- Utilized multiple tractor trailer combinations, 28 to 48 foot liftgate, double and triple combinations, rocky mountain and reverse rocky mountain double combinations.
- Delivered in a 200 mile radius of Boise locally, and also ran linehaul out to Hermiston, Oregon, Pasco, Washington, Twin Falls, Idaho, Ogden, Utah, and Mill City, NV.
- Driver Trainer:
- Observed students during drives to ensure adherence to traffic rules and proper use of equipment.
- Identified areas of improvement in driver performance and provided feedback to drivers and management.
- Maintained student records detailing progress, attendance and program requirements.
- Offered informal tips and encouragement to new, nervous driver trainees to support driving confidence and success.
- Introduced new driver trainees to semi truck fundamentals and basic operation of vehicle.
- Led students through parallel parking and other parking configurations in parking lot without other traffic. And then in the city.
- Instructed student drivers on proper procedures for safely operating trucks, including shifting gears and backing up trailers. Also pre and posttrip inspections.
- Training student drivers on proper loading and unloading procedures. Customer service procedures, handheld device operation.
- Trained on properly filling out logs, inspecting hazmat paperwork for proper information and matching that to the freight, and placarding and segregating as needed.
Customer Service Representative/Delivery Driver
Norco-Inc
Boise , Idaho
09.2014 - 09.2017
- Customer service representative:
- Provided accurate information about products and services to customers.
- Answered inbound calls, took and filled orders.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Assisted customers with loading and unloading of compressed gas cylinders and welders.
- Collected deposits or payments and arranged for billing.
- Delivery driver:
- Followed safety protocols for loading, unloading, securing(hazmat freight included), inspecting, operating, and maintaining the assigned vehicle.
- Provided excellent customer service by always arriving on time with a great attitude, solving problems and complaints with positive solutions, and maintaining accuracy and integrity.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Filled CO2 carbomiser tanks for customers as needed utilizing a tanker truck.
Regional Truck Driver
Ryder Integrated Logistics
Fruitland, ID
05.2012 - 05.2014
- Maintained accurate logbooks and manifests for cargo transported.
- Performed daily pre-trip, inter-trip, and post-trip inspections on vehicles to ensure safe operation on the roadways.
- Safely operated heavy haul tractor-trailer combinations in all kinds of weather throughout 7 western states.
- Delivered freight in an efficient, timely, and courteous manner while adhering to company policies and procedures.
Regional Truck Driver
Matheson Postal Services
Boise, Idaho
11.2007 - 05.2012
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Maintained safe driving habits to protect property and general public on roadways.
- Navigated 10 western states with 53 foot dry van tractor trailer combinations, also performed local deliveries to post offices from the main Distribution Center.
- Worked many nights, weekends, and holidays to ensure the timely delivery of U.S mail to post offices and distribution centers in the west.
- Maintained accurate logbooks, records, and manifests for cargo transported.
Flatbed Truck Driver
Arlo G. Lott Trucking
Jerome, Idaho
07.2004 - 04.2005
- Adhered to all company policies and procedures related to safe driving practices, loading and cargo securement, and tarping procedures.
- Conducted daily pre and post-trip inspections of truck and trailer to check for any damage or leaks.
- Safely operated Class A tractor-trailer combinations all across 48 states.
- Maintained accurate logs and kept paperwork organized and complete to be turned in at the end of trips.
Industrial Maintenance and Refrigeration Technicia
CTI foods formerly SSI foods
Wilder, Idaho
06.1995 - 05.2000
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Performed troubleshooting and specific diagnostic tests to diagnose malfunctions.
- Performed oil changes to gear boxes and lubrication to bearings, chains, and rollers.
- Maintained doors, floors, walls, sinks and drains.
- Maintained and repaired production equipment to include, augers, grinders, conveyors, compressors, mixers, packaging equipment and forklifts.
- Did some light metal fabrication on stainless steel using mig, tig, and arc welding.
Education
Class A Tractor Trailer Certification - Class A Tractor Trailer Certification
Sage Technical Services
Caldwell, ID03-2001
High School Diploma -
Parma High School
Parma, ID05-1993
Skills
- Route optimization
- Vehicle inspection
- Electronic logging
- Freight handling
- Hazardous materials handling
- Customer service
- Communication skills
- Problem solving
- Time management
- Safety compliance
- Training and mentoring
- Load securing
- Weather navigation
- Snow chain installation
- Commercial driving to include city driving in congested areas
- Liftgate, forklift, pallet jack and hand truck skills
- Safe driving record
- Flatbed, tanker, double/triple trailer operator
- Basic mechanical ability and knowledge of tools
Certification
- Certified Driver Trainer through Old Dominion Freight Lines. Date of Completion 10/18/23
- Long Combination Vehicle Certification through Old Dominion Freight Lines. Date of Completion 05/2018
- Forklift Certified through Old Dominion Freight Lines. Date of Completion 2022.
- Class A CDL with Hazmat, Tanker, Double/triple endorsements. Date of Completion 03/2001
Accomplishments
- Superior Customer Service Award from Old Dominion Freight Lines. Date awarded:2017
- Superior Customer Service Award from Old Dominion Freight Lines. Date awarded:2019
Affiliations
- Volunteer work for Glocal ministries, I have helped refugees by moving furniture to their new homes.
- Volunteer work for Joni and Friends ministries, I have been a volunteer for people with special needs.
- I enjoy camping and fishing with family and friends.
- I attend church and church functions regularly, I also serve in children's ministries at church.
- I enjoy bowling and cornhole
- I do some of my own maintenance on my vehicles at home.
References
References available upon request.
Timeline
Pickup and Delivery Driver/Commercial Driver Trainer
Old Dominion Freight Line, Inc.
10.2017 - Current
Customer Service Representative/Delivery Driver
Norco-Inc
09.2014 - 09.2017
Regional Truck Driver
Ryder Integrated Logistics
05.2012 - 05.2014
Regional Truck Driver
Matheson Postal Services
11.2007 - 05.2012
Flatbed Truck Driver
Arlo G. Lott Trucking
07.2004 - 04.2005
Industrial Maintenance and Refrigeration Technicia
CTI foods formerly SSI foods
06.1995 - 05.2000
Class A Tractor Trailer Certification - Class A Tractor Trailer Certification
Sage Technical Services
High School Diploma -
Parma High School
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