Shane Gero-Lewis

• Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
• Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
• Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
• Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
• Recommended upgrades and equipment replacement to reduce technical issues.
• Attended classes and seminars to enhance knowledge of equipment and operating systems.
• Transported individuals to medical appointments and support meetings whenever needed.
• Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
• Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
• Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
• Increased awareness of and supported participation in self-help and advocacy organizations.
• Determined clients' risk of self-harm or other dangerous behaviors.
• Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
• Listened to clients' concerns and provided encouragement and support.
• Supported individuals dealing with mental health and emotional issues.
• Facilitated group counseling sessions to support and encourage client growth.
• Transported or accompanied clients to scheduled health appointments or referral sites.
• Helped clients with vouchers and housing matters

Worked Shelter front desk managing shelter intakes, reports, census.

Cleaned and maintained shelter pods and living space

Grew relationships with shelter guests

Helped guests navigate recovery and housing options

• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Communicated closely with servers to fully understand special orders for customers.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Maintained food safety and sanitation standards.
• Coordinated checklists to keep kitchen clean, stocked and sanitary.

• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Grilled meats and seafood to customer specifications.
• Prepared food items such as meats, poultry, and fish for frying purposes.
• Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
• Prepared and cooked full course meals based on restaurant recipes and specifications.
• Plated and presented all dishes to match established restaurant standards.
• Checked food temperature regularly to verify proper cooking and safety.
• Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.