Professional Summary
Overview
Work History
Skills
Timeline

Shane Gray

Goettl Heating and Cooling
TUCSON,AZ
19
years of professional experience

Experienced HVAC-R Service Technician with a strong focus on troubleshooting, equipment installation, and preventive maintenance. Committed to enhancing system longevity and optimizing client satisfaction.

Work History

HVAC-R Service Technician

5 Years 9 Months
Goettl Heating and Cooling | 01.2021 - Current
  • Troubleshot and repaired refrigeration systems, enhancing reliability and efficiency.
  • Diagnosed HVAC-R system issues using specialized tools and equipment.
  • Trained junior technicians on best practices for HVAC-R installations and repairs.
  • Developed preventive maintenance schedules, reducing emergency service calls by enhancing system longevity.
  • Implemented safety protocols during service operations to minimize risk and ensure compliance with regulations.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
  • Performed routine maintenance on heating, ventilation, and air conditioning units to ensure optimal performance.
  • Collaborated with team members to streamline service processes and improve customer satisfaction.

HVAC Field Supervisor

6 Years 1 Month
Alaskan Air Conditioning and Heating | 09.2014 - 10.2020
  • Supervised installation and maintenance teams for HVAC systems, ensuring adherence to safety protocols.
  • Coordinated daily operations and schedules, optimizing workflow efficiency across multiple job sites.
  • Trained and mentored junior technicians on equipment handling and technical troubleshooting methods.
  • Implemented quality control measures to enhance service delivery and client satisfaction levels.

Construction Worker

7 Years 2 Months
Pro Remodeling & Restoration | 09.2007 - 11.2014
  • Collaborated with team members to execute residential restoration projects on schedule.
  • Ensured compliance with safety regulations and maintained clean job sites consistently.
  • Assisted in framing, drywall installation, and finishing work, improving overall project quality.
  • Operated various hand and power tools to complete remodeling tasks efficiently.

Skills

EPA certification
Thermostat installation
Schematic reading
HVAC system troubleshooting
Air conditioning
Ventilation systems
Equipment installation
Heating systems
Cooling systems maintenance
Control wiring
System installation
Leak testing
Sales presentations
Refrigeration systems
System maintenance
Client relationship development
Blueprints and specifications

Timeline

HVAC-R Service Technician

Goettl Heating and Cooling
01.2021 - CurrentRead More

HVAC Field Supervisor

Alaskan Air Conditioning and Heating
09.2014 - 10.2020Read More

Construction Worker

Pro Remodeling & Restoration
09.2007 - 11.2014Read More
Shane Gray