Shane Hartley
Guyton,GA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Staff Field Service Engineer
Boston Dynamics
10.2023 - Current
- Diagnosed and resolved complex robotic system malfunctions in diverse operational environments on 84 assets worldwide.
- Conducted on-site installation, maintenance, and repair of advanced robotic equipment.
- Collaborated with cross-functional teams to enhance product performance and customer satisfaction.
- Developed and implemented training programs for clients on robotic systems operation and safety protocols.
- Provided technical support and troubleshooting guidance to clients via remote communication channels.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues
Senior Avionics Technician
Gulfstream Aerospace
05.2021 - 10.2023
- Led troubleshooting efforts for complex avionics systems, ensuring compliance with safety standards.
- Mentored junior technicians in diagnostics and repair procedures to enhance team efficiency.
- Developed maintenance protocols for advanced avionics equipment, optimizing operational reliability.
- Conducted system software updates and configuration changes to improve aircraft performance.
- Conducted flight test operations ensuring compliance with safety protocols and regulations.
- Developed and implemented test plans that optimized aircraft performance evaluations.
- Assisted with delivery of 14 aircraft for a company profit of Eight hundred sixty million USD.
Work Center Supervisor
United States Marine Corps
06.2017 - 06.2021
- Developed training materials to onboard new staff, improving knowledge retention and skill application.
- Mentored junior staff, fostering professional growth and enhancing team capabilities through training initiatives.
- Led avionics team in ensuring compliance with industry regulations and safety standards.
- Delivered exceptional customer support by liaising with maintenance control regularly; kept them informed about project progress, milestones, and potential setbacks.
- Managed two 14 personal shops to maintain and repair 15 flyable aircraft and 2 aircraft during routine heavy maintenance periods.
Avionics Technician
United States Marine Corps
06.2016 - 06.2021
- Led troubleshooting initiatives for complex avionics components, enhancing system reliability and performance.
- Conducted thorough inspections on aircraft components to ensure compliance with safety and quality standards.
- Led cross-functional teams in root cause analysis for recurring mechanical issues, driving process improvements.
- Resolved aircrew inquiries, enhancing satisfaction and loyalty through effective communication and problem-solving.
- Maximized work center efficiency by performing dual roles as a collateral duty inspector for both avionics and aircraft electrical technicians.
Education
Certificate - Avionics And Aircraft Electrical
Naval Aviation Schools Command
Pensacola, FL03.2017
License - Emergency Medicine
Rescue Training
Savannah, GA03.2020
High School Diploma -
Nature Coast Technical High School
Brooksville, FL06.2016
Bachelor of Science - Business Administration And Management
Liberty University
Lynchburg, VA06-2027
Skills
- Remote support
- On-site support
- Troubleshooting and repair
- Equipment installation
- Team management
- Efficient workload organization
- Technical training specialist
- Certified in NFPA fire standards
- EMT-Basic
Navy/Marine Corps Achievement Medal
From September to November 2020, Lance Corporal Hartley's exceptional leadership and aircraft expertise were crucial to VMFA(AW)224's sustained operational tempo. He resolved complex maintenance issues, logging 104.1 inspection hours and certifying 71 maintenance actions, directly contributing to the squadron's success. His initiative and dedication uphold the highest traditions of the Marine Corps and U.S. Naval Service.
Timeline
Staff Field Service Engineer
Boston Dynamics
10.2023 - Current
Senior Avionics Technician
Gulfstream Aerospace
05.2021 - 10.2023
Work Center Supervisor
United States Marine Corps
06.2017 - 06.2021
Avionics Technician
United States Marine Corps
06.2016 - 06.2021
Certificate - Avionics And Aircraft Electrical
Naval Aviation Schools Command
License - Emergency Medicine
Rescue Training
High School Diploma -
Nature Coast Technical High School
Bachelor of Science - Business Administration And Management
Liberty University
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