Shane Huffman
Surprise,AZ
Summary
Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
10
10
years of professional experience
Work History
IT Support Analyst
Grand Canyon Education
02.2024 - Current
- Provided remote troubleshooting with a wide variety of tools, applications, software and hardware diagnosing
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Production Support
CVS Health
01.2016 - 12.2018
- Supervised critical data handling processes to maintain compliance with HIPPA regulations on a live server.
- Assisted project managers with the planning, execution, and evaluation of production support activities, ensuring successful outcomes for all projects.
- Partnered with key stakeholders both internally and externally to align business objectives with production support goals effectively.
Full Stack Web Development
Tech Talent South
06.2015 - 12.2016
- Designed UIs within frontend web frameworks, exploiting associated templates and tools to shorten development times.
- Maintained up-to-date knowledge of industry trends through participation in professional development events such as conferences, workshops, or webinars.
- Contributed to the successful scale-up of new products from research and development stage to full-scale production through active collaboration with R&D teams.
- Maintained up-to-date knowledge of industry best practices through ongoing professional development opportunities such as workshops, webinars, and conferences.
Education
Full Stack Web Development -
Tech Talent South
01.2024
Programming and System Analysis -
Estrella Mountain Community College
01.2018
Skills
- Software Development
- Java/Python Familiarity
- Agile Methodology
- Microsoft Services Efficient
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Active listening
- Calm under pressure
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
- Problem-solving
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
Timeline
IT Support Analyst
Grand Canyon Education
02.2024 - Current
Production Support
CVS Health
01.2016 - 12.2018
Full Stack Web Development
Tech Talent South
06.2015 - 12.2016
Full Stack Web Development -
Tech Talent South
Programming and System Analysis -
Estrella Mountain Community College
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