Summary
Overview
Work History
Education
Skills
Timeline
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Shane Hutcherson

Brazil,IN

Summary

Seasoned Specialist offering [Number] years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of QA terms, tools and methodologies. Committed to improving overall business processes.

Overview

6
6
years of professional experience

Work History

Specialist

Great Dane
Brazil , IN
02.2020 - Current
  • Developed and implemented specialized procedures for customer service operations.
  • Generated reports to track performance metrics of team members.
  • Researched and analyzed customer feedback to identify areas of improvement.
  • Coordinated with other departments to ensure efficient workflow processes.
  • Created training materials for new hires on the company's procedures and policies.
  • Assisted in developing strategies to increase customer satisfaction levels.

Operator Technician

C&K Industrial services
Brazil, IN
03.2018 - 10.2019
  • Performed equipment inspections and preventive maintenance on production machinery.
  • Set up, adjusted and operated a variety of machines to produce parts or products meeting quality standards.
  • Calibrated machine tools for accuracy and precision.

Education

Some College (No Degree) - Medical Laboratory Technology

Ivy Tech Community College of Indiana
Bloomington, IN

Skills

  • Resource Allocation
  • Maintenance and Repair
  • Quality Assurance
  • Customer Relations

Timeline

Specialist

Great Dane
02.2020 - Current

Operator Technician

C&K Industrial services
03.2018 - 10.2019

Some College (No Degree) - Medical Laboratory Technology

Ivy Tech Community College of Indiana

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Shane Hutcherson