Summary
Overview
Work History
Education
Skills
Timeline
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SHANE JOHNSON

Chula Vista,CA

Summary

I am eager to use my customer service experience and communication skills to provide outstanding service to customers seeking assistance. I look forward to developing new skills that will assist me growing within the organization.

Overview

12
12
years of professional experience

Work History

Home Health Aide

In Home Support Services
Chula Vista, CA
12.2017 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Assisted disabled clients to support independence and well-being.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.

Production Assistant

Gaby Inc
San Diego, CA
06.2021 - 05.2022
  • Stayed alert, active and ready to respond to any request at any time using variety of available resources.
  • Communicated with other crew members via walkie talkies to coordinated production activities.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Maintained schedules, managed deadlines and interfaced with teammates to support production activities.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.

CUSTOMER SERVICE

COSTCO WHOLESALE
02.2015 - 06.2017
  • Provided prompt and courteous member service
  • Pulled and stocked supplies
  • Prepared ingredients cleaned kitchen and eating area
  • Prepared and sold food and drinks to customers
  • Cleared and cleaned aisles and assists members.

CREW MEMBER

AMC THEATRES
05.2014 - 03.2015
  • Prepared and served concessions items, maintained concession area
  • Sell movie tickets, provide information to guests regarding movie times, policies and programs
  • Greet guests, assemble food orders, operate point-of-sale terminals and make accurate change.

MEAT CLERK

VONS
03.2013 - 04.2014
  • Developed positive customer relationships through friendly greetings and excellent service
  • Identified spoilage and damaged merchandise for proper disposal
  • Weigh and price products in both departments repeatedly
  • Answered questions regarding the store and its merchandise.

SALES ASSOCIATE

09.2012 - 02.2013
  • Provide customer service
  • Cover sales floor and ensure that assigned arrears are up to standards
  • Worked registered, process sales: cash, credit, checks
  • Organized racks and shelves to maintain the visual appeal of the store.

MEAT CLERK

SPROUTS FARMERS MARKET
01.2010 - 01.2012
  • Identified spoilage and damaged merchandise for proper disposal
  • Received and processed shipments of incoming merchandise
  • Ensured proper placement and product rotation of incoming inventory
  • Monitored and replenished merchandise as needed.

Education

High School Diploma -

HILLTOP HIGH SCHOOL, CHULA VISTA

Skills

  • Dietary Requirements and Nutrition
  • Garbage Disposal
  • Conditions Assessment
  • Mental Health Support
  • Observation Communication

Timeline

Production Assistant

Gaby Inc
06.2021 - 05.2022

Home Health Aide

In Home Support Services
12.2017 - Current

CUSTOMER SERVICE

COSTCO WHOLESALE
02.2015 - 06.2017

CREW MEMBER

AMC THEATRES
05.2014 - 03.2015

MEAT CLERK

VONS
03.2013 - 04.2014

SALES ASSOCIATE

09.2012 - 02.2013

MEAT CLERK

SPROUTS FARMERS MARKET
01.2010 - 01.2012

High School Diploma -

HILLTOP HIGH SCHOOL, CHULA VISTA

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SHANE JOHNSON